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“Enjoyed My Stay”

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Hilton Garden Inn Richmond Innsbrook
Ranked #3 of 23 Hotels in Glen Allen
Certificate of Excellence
Upper Marlboro, United States
1 review
“Enjoyed My Stay”
Reviewed May 5, 2014

I did enjoy my stay. The only thing you need to know is that this particular Hilton does not have complimentary breakfast and if you are not a gold or diamond honors member you must pay the $10.95 if you decide to eat there at the restaurant in the lobby. Looks like a nice restaurant, but that is a little rich for my blood for breakfast, lunch/dinner, but not breakfast. Other than that it was a great experience.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yvonne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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597 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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English first
Boyertown, Pennsylvania
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 30, 2014

We were in VA for my cousin's wedding this past weekend and this was the hotel they have blocked rooms at. It was very nice. Clean, nice courtyard, friendly staff. We had booked a suite for 4 which had a queen or king size bed and a seating area with a pull out sofa bed. My sister and I had the sofa bed which was not the best but hey it's a sofa bed. I would definitely stay here again. Lots of restaurants and shopping in the area and beautiful Maymont park was only about 20-25 mins. away.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winterville, North Carolina
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 29, 2014

This was a last minute weekend trip for our daughter. Upon arrival at the hotel, we were greeted by "Kat". She was very attentive and provided excellent customer service. We ate breakfast both mornings and the staff there was also very attentive. Great service. Will definitely stay here again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Missuuncleronnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank H, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review, May 27, 2014
Dear 145lukeP., Thank you for your very kind comments. I will pass them on to the hotel restaurant staff and to Kat. We pride our selves on offering the highest level of service and look forward if you find your self in the the Innsbrook/Richmond, VA., area again. Sincerely, Hank Hancher, General Manager
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Bowie, Maryland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2014

Very nice size room in this hotel near Richmond, Va. Stayed for business and only there 1 night. Very comfortable beds, quiet, fast elevators. Very inviting lobby. They had lemonade and home-made sweets in the lobby in the afternoon. Near shopping and restaurants.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank retiredtraveler2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank H, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review, May 27, 2014
Dear Retired Travelver, thank you, we are near shops and restaurants. I must say we put the refreshments in the lobby with sweets and we seldom hear how they are accepted. I guess that in that we have very few leftovers they must be enjoyed. Thank you, for your comments and we look forward offering our service again. Hank Hancher, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, United States
1 review
Reviewed April 25, 2014

I was pleasantly surprised with this hotel. The room was huge and had a beautiful view of a stream and courtyard! I would definitely stay here again. Also, the staff were very accommodating. They allowed me to check-in hours earlier than planned. Plus, I was close to a lot. There is a nice large mall close by plus loads of great restaurants. It's too bad there aren't more hotels like this one!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank H, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review, May 27, 2014
Dear Kelly C,. WOW-thank you for your very kind comment. We hope that we may offer our service to you again. Yours truly, Hank Hancher, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
Reviewed April 23, 2014

This location is perfect for my daughter and me to meet. It is 2 hours from my home in Virginia Beach and 2 hours from her location at JMU in Harrisonburg. The shopping and dining in the area is terrific and the price of the hotel is much better than the ones closer to Short Pump.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Virginia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank H, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review, May 27, 2014
Dear Virginia L, Thank you for your comments, we are in a good location, we love serving our guests. I am glad that you and your daughter had a wonderful stay and we hope to be of service again. Hank Hancher, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fernandina Beach, United States
1 review
Reviewed April 23, 2014

Staff was very friendly and accommodating. We wanted to be on the top floor for the view and the front desk associate found us the perfect room with the perfect veiw. View of the courtyard below was great. This hotel is within walking distance of Sharky's Bar & Billards, which is what brought us to this location. Plenty of places to choose from that were within walking distance. Close to a wide variety of restaurants and shopping.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bonnie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank H, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review, May 27, 2014
Dear Bonnie P., It is wonderful when you enjoy a hotel or restaurant and are able to return to enjoy and evening. We are pleased that you were able to have a fun evening out and not have to worry about having to travel to get back to the hotel. Yours Truly, Hank Hancher, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Richmond Innsbrook

Property: Hilton Garden Inn Richmond Innsbrook
Address: 4050 Cox Road, Glen Allen, VA 23060-3396
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Richmond Innsbrook 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Hilton Glen Allen
Hilton Garden Inn Glen Allen
Glen Allen Hilton

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