Not only was the room filthy, the beds awful, and the smell intolerable, but I forgot my personal belongings and was told they weren't there. In addition, I was overcharged on my credit card and am having a hard time getting it straight with them. When I got home I realized I had forgotten my phone and iPad chargers plugged into the wall. I called IMMEDIATELY and was told they would check and call back. They never called back so I went to the property in person. SURPRISE, they had never checked and when they asked housekeeping they said they weren't there. I asked about the next guest and they said he was a regular and he didn't see them. DO NOT GO HERE....You will regret your decision! That is unless you don't mind the dirt, stench and horrible beds.
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- Also Known As:
- Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
- Homestead Richmond Innsbrook