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“New, modern and very comfortable”

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Courtyard Richmond North/Glen Allen
Ranked #12 of 23 Hotels in Glen Allen
Certificate of Excellence
South Carolina
Level 5 Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“New, modern and very comfortable”
Reviewed August 20, 2009

This is a new, sleek, modern, stylish design different than most other Courtyards. The hotel was clean and comfortable, and the rooms are a little larger than average. The staff was very helpful when we asked for help with local restaurants, including volunteering to call ahead to make a reservation. The hotel is located in a nice suburban shopping area. Overall a pleasant stay and I would stay here again when I return.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LakeWylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
New Jersey
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 16, 2009

We stayed at the Courtyard on our way back to NJ from Hilton Head. We wanted to break up the long drive and the Courtyard is right off I-95. The hotel looked new. The lobby is very modern and has various big screen TVs. The rooms were very clean and spacious. The bed was sooo comfortable, which was exactly what we needed after spending a whole day driving. We walked over to the Red Robin for dinner, which is right next to the hotel.
The service at the hotel was fine although it looked to be understaffed. The woman at the check-in desk seemed to be managing various requests at once. The next morning, I wanted to grab a quick Starbucks coffee and a bagel, breakfast is NOT included, and there was a long line because there was only one person working the counter. Waited about 15 minutes before I was served. Want to mention that although I waited for the Starbucks coffee, my husband had the FREE coffee offered by the hotel in lobby.
Overall, our stay was wonderful and we would definitely stay there again.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NJFAB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYVCCGM, General Manager at Courtyard Richmond North/Glen Allen, responded to this review, August 18, 2009
Thank you for your feedback on your experience at my hotel. We are very proud of our hotel, and are constantly looking for ways to improve. I will review the staffing that we had on during your stay, and make any necessary adjustments to ensure that we are better able to meet your needs the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury MD
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 7, 2009

We didn't realize that we were arriving on "Race Weekend" so were very glad that we had gotten reservations by Expedia. The hotel is very modern in appearance. I would even call the rooms a bit stark, but they were comfortably large.. The closet was an armoire by the desk, which I found unusual. Husband and I shared a King room, and we had a connecting room with 2 Queen beds for the rest of the family. The pillows were small and unpleasant to sleep on. In both of our rooms the toilet seats wiggled. That is always one of my pet peeves where ever I travel. There was in room coffee, but they also had a choice of coffees in the lobby for free.
The elevators were very efficient. We never had to wait more than a minute for one. We heard very little noise from other rooms or the hallway.
The front desk employees were very friendly and efficient. Both check in and check out were great. One grandson even enjoyed telling them where he was going every time he went past the desk.
The pool area was very nice, never crowded, but the hot tub was a bit hotter than we have enjoyed before. The towels provided there were large and absorbent.
Breakfast was not complimentary! Matter of fact it was quite expensive , so we didn't eat there. There are quite a few restaurants within walking distance or easy driving distance.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DelmarvaBellRinger2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Richmond North/Glen Allen

Property: Courtyard Richmond North/Glen Allen
Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 23 Hotels in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen

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