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“Nice Courtyard, Exceptional Service”

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Courtyard Richmond North/Glen Allen
Ranked #12 of 23 Hotels in Glen Allen
Certificate of Excellence
Reviewed December 26, 2012

I stay at Courtyards fairly often, mostly because they are consistently clean, comfortable, and have the business amenities I need. This property is as good as any Courtyard I have visited. This particular trip was actually a family event, and the hotel was the most convenient to our event.

I actually had a first experience, even having been a business traveler for about 30 years. The people in the room next to ours were SO loud, there was no way we could sleep. I inquired at the Front Desk, and the clerk Alyssa offered to call the other guests. However, she would also be glad to relocate us to the other end of the floor to avoid any more problems. We took her up on that offer. While a minor inconvenience, it was certainly no fault of the hotel. They took all the right steps to make we were happy and able to rest.

The one other thing I really like about this property were the plethora of TV channels with a real on screen program menu. You don't see that often and it's a pleasant change. The hotel is in the midst of plenty of retail and restaurants.

If in North Richmond for business or pleasure, I would absolutely recommend this Courtyard.

  • Stayed: December 2012, traveled with family
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Thank slovaktoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 - 155 of 192 reviews

Reviewed December 1, 2012

Stayed two nights on business. Great choice. It's convenient to I95 an I295. There are a multitude of restaurants and shops near by. Red Robin is a short 100 yards away. Staff was very friendly and attentive. I had a double room, which was larger than many apartments in Manhattan! The room was clean and nice appointed. Free wifi, though it was a bit unreliable. The lobby is nicely decorated. There is a cafe and even a small bar in the lobby. Great value. I will definitely stay here again.

Room Tip: Double bed room is very large. A room with a King sized bed may be smaller.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank TipsIncluded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

internet connection wasn't great but not terrible....they, as all courtyards, give nothing to platinum members....good location for northern part of richmond metro...decent fitness room but small....fairly new place

  • Stayed: November 2012, traveled on business
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Thank brucedavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stayed at this hotel one night for a quick business trip. Newer hotel, very nice. Though no HD on TV was bit of a downer. Room is large, with nice sofa and sitting area. Bed is comfortable too. Bathroom was very nice and spacious, though one corner in shower was getting a little dark and could use a thorough clean.

Staff was fantastic. Checked in late and person at front desk insisted on calling restaurants in the area to make sure where ever I went was still open. A+ for staff and service. Overall, very nice hotel and would recommend to anyone visiting the area

  • Stayed: September 2012, traveled on business
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1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

Stayed at this location last weekend (29 September) to be close to Kings Dominion and was impressed right away. Check-in was very smooth and as I was about to head to my room they gave me a gift-bag which had a bottle of water and a granola bar (gold elite member perk). Room was modern with a very comfortable bed, mini-fridge, coffee maker, sofa-bed, computer desk with chair and lots of towels.

Bistro provided table service which was also a nice touch and the service was very fast. They have a great selection, booths with televisions, regular table seating and bar style seating.

The lounge was also nice with ample seating, large flat screen TV, ATM and a coffee area.

The hotel is located near a mall with lots of restaurants nearby.

The front desk personnel are exceptional and treat guests and the general public with respect. While I was having breakfast, 7 teenage boys ran in and ask were the restrooms were (they were doing a morning run). They politely showed them, when the teenagers were done, they thanked the front desk and went on their way.

  • Stayed: September 2012, traveled solo
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1  Thank gilbertgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

We stopped enroute to Florida and were very impressed with this courtyard as it is only a category 2. It was all new and very clean. The room was able to accommodate a family of 5. We would definetly stay at this hotel again..

  • Stayed: August 2012
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1  Thank Momof3boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Recently stayed at this facility for a week while on a business trip to Richmond. The hotel is located on the outside perimeter of a mall, but don't let that dissuade you - the location is very quiet and well suited. I never heard any external noise during my entire stay. The facility itself is practically new and the management does a terrific job of keeping it spotless. The rooms are spacious and the beds are extremely comfortable. Bathrooms are also well appointed and the shower has a nice granite bench seat for personal grooming. The only slight detraction for my room was the odd placement of the television beside the armoire. While the TV mount slides forward and swivels to face the bed area, it's still a bit of an awkward configuration. Internet connectivity was great as there was a hard wired plugin at the workstation area, and wireless throughout the building with a persistent strong signal. The only negative item in my experience was the non-functional ice machine on my floor that forced me to go hunting for ice on alternate floors. Overall this is a wonderful hotel and I would highly recommend it. The price/value ratio is excellent and I wouldn't hesitate to stay here again on future trips.

  • Stayed: August 2012, traveled on business
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2  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 23 Hotels in Glen Allen
Price Range: $115 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen

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