It has a lot of recent updates but the actual hotel structure remains the same old style hotel underneath. Lobby is nice, elevators are dated, hallways are dated, and the room are decorated well but the layout is dated. The bathroom is the most disappointing part. There is barely enough room for the door to open and close, and the shower has a bath fitter cover over it. The bathroom is not what you would expect from a Hyatt. The rest of the room is okay but it has the uncomfortable feeling of an old hotel room that has new furniture. The bed also has that scary indent on one side of the mattress where you could see where people have slept over the years. One positive was the big flat screen tv with HD. They also have a very light continental breakfast where the eating area looks a lot nicer than the food provided - cereal, bread, mini muffins, fruit, and yogurt. If you eat in the breakfast area make sure the plate you take is clean. Also I have to mention that despite the out dated feel the staff is extremely nice and were very helpful.
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- Also Known As:
- Hyatt Place Richmond/Innsbrook Hotel Glen Allen
- Glen Allen Hyatt
- Hyatt Glen Allen