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“Great experience”

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Comfort Suites Glen Allen
Ranked #10 of 23 Hotels in Glen Allen
Certificate of Excellence
Reviewed August 23, 2010

From the room to the pool to the breakfast, this was a great stay. Check-in was smooth and we got a room on the highest floor. The pool is open from 10 to 10 every day, and is indoors and heated - as well as the hot tub! The breakfast was yummy - fresh eggs, waffles, sausage patties, fruit, cereal - something for everyone!

Also, the building is brand-new, so everything is updated - it felt like home! The beds are super-comfortable and there's a 42" flat screen TV in every room.

Two tips: First, the air-conditioning is motion-activated. When you get to the room, give it a few minutes to cool down. Secondly, get there early for breakfast - the breakfast area gets a bit crowded, and could use to be a bit bigger.

  • Stayed: August 2010, traveled with family
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Thank Rotty2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded September 13, 2010

We appreciate your review and are pleased you had a pleasant experience. We are one of the newest hotels in the area and our all suite property offers an indoor pool and one of the best breakfasts in the area. As a part of the Green Initiative we do feature motion sensor air conditioning and as you mention when given a few minutes the rooms do cool to a comfortable temperature. We are pleased you enjoyed your stay and look forward to seeing you again.

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248 - 254 of 283 reviews

Reviewed August 4, 2010

My children and I, plus my sister in law & nephew stayed here in June while visiting family in the area. We had a 2 bedroom suite that was huge! The 2 bedrooms each had a bathroom and there was a large living room & kitchen area. The fridge was a normal sized "house" fridge, not a little dorm fridge. Each room had a large flat screen TV. One bathroom had just a shower (with a rain shower head, loved it!), while the other was a full bathtub/shower combo.

We did have to call the front desk because it seemed like the room was not cooling off, despite having the AC set low. Apparently, the AC works on motion sensors, so it will not run until someone is moving around inside the room. So, after a hot day outside at a family BBQ - we returned to an equally hot room. It did cool off before bedtime. We also called to request a lightbulb for over the dinette table, only to be told there were no more available (the lightbulb was missing completely). The front desk staff though was so very helpful, there was a young gentleman there (Brian I believe) who was very courteous and just in general seemed like a hard worker and wanted to make people happy.

The pool was nice, although a bit cold. My children did not care one bit though! The breakfast was nice - my girls loved the make your own waffle station.

My only true complaint was the rowdy kids on our floor whose parents were not watching them. I nearly got run over stepping out of the elevator, and was pushed to the side by a luggage cart being pushed by a child (with no luggage, and parents no where around).

  • Stayed: June 2010, traveled with family
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Thank loriv837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded August 10, 2010

We are pleased that you and your group enjoyed the size of our suites and yes our larger suites do have full sized refridgerators so they are perfect for larger families. Our AC units are designed in compliance with our "going green" initiative and thus they are different than older style units. They do have the ability to cool quickly so we are pleased to hear that your room did reach a comfot level. Our daily breakfast does feature make your own waffles and other hot enticing breakfast items. Thank you again for your comments about our hotel, pool, breakfast, etc. We appreciate all of our past guests and hope to see you again soon!

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Reviewed June 27, 2010

my husband and i planned a trip to kingsdominion and wanted to stay near the park but not across the street i found this hotel by doing a search on the web it was awesome the rooms looked just like the website and the staff was great the checkinn was a breeze
we took my 15 year old daugther and her friend and the mall was directly across the street you could walk to it if you wanted to. the breakfast was plentiful they had eggs,cereal bagels,waffle,etc. it was only about 20 minutes from kingsdominion their was loads of places to eat. the room was great plenty of room with a bedroom. i could say so much more but there is not enough room. i will return again.there was a family reunion going on but it was still a great stay

  • Stayed: June 2010, traveled with family
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1  Thank rake04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded June 29, 2010

Thank you for taking the time to review our hotel, we are grateful that you had a pleasant experience. Our location is ideal for anyone traveling to Kings Dominion or any other location within the Richmond Area. We appreciate the feedback and look forward to seeing you again.

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Reviewed June 6, 2010

Stayed here for 3rd or 4th time in recent years with disabled family member. From reservations (Karl) to check-in (Brian) and best of all, Denita at checkout, staff was friendly, professional and efficient. I especially appreciate the late checkout option, which is very helpful in our situation, and the kindness extended to my family member!

There could be small improvements. TV reception in our room's living rooom area was weak on some channels. Also, was the pool the cleanest I've seen it? Maybe not...

But if you are in this area, this hotel has the best AAA rate for accomodations you receive, and again, to the staff--thank you for a wonderful stay!

  • Stayed: June 2010
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1  Thank pkwat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded June 22, 2010

As a representative of the Comfort Suites Glen Allen I would like to thank you for taking the time to write a review about your stay(s) at our hotel. We appreciate all of our guests and are glad to hear that as a frequent guest you are seeing the consistent efforts of our staff. We take great pride in the training of our staff and encouraging them to provide the ultimate guest experience. We also focus on having our facilities up to date so we have provided your comments about our pool to our chief engineer and they have resolved any issues. Thank you again and we look forward to seeing you again in the future.

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Reviewed May 8, 2010

Stayed here after a long day on the road from Orlando. Was really impressed with everything. Room was perfect with the seperate rooms, and two tvs. Nice and quiet and beds were amazing!!! Would highly recommend for anyone travelling in the area. Lots of restaurants and easy access to highway.

  • Stayed: May 2010, traveled with family
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Thank mfgs7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded June 22, 2010

As a representative of the Comfort Suites Glen Allen we would like to thank you for your review; yes our central location is perfect for anyone traveling through the area and we are glad we met your expectations upon your arrival from Orlando. Our contemporary style all suite hotels do offer large living areas, two flat screen TVs in our 1 Bedroom Suites and mini-fridge with microwave as well. We appreciate the kind words and we hope we have the pleasure of having you as a guest again.

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Reviewed April 11, 2010

Stayed here for a training seminar, and it was great. Comfortable place, really nice staff, good location for business, great food nearby (wings, pizza, steaks, bbqs, etc.) Only thing I would do different is maybe bring to the family next time. Kings Dominion is about 5-10 minutes down the road. This was about the friendliest hotel staff I've come across.

  • Stayed: April 2010, traveled on business
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1  Thank Davdaddyport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThehotelguyatCEG, Manager at Comfort Suites Glen Allen, responded to this reviewResponded June 22, 2010

As a representative of the Comfort Suites Glen Allen we would like to thank you for your comments and words regarding your stay at our hotel. We are centrally located in Glen Allen just minutes from a variety of restaurants, Virginia Commons Mall, and yes just a few minutes from Kings Dominion. Thank you again, we are glad you enjoyed your stay.

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Reviewed March 18, 2010

We love staying at Embassy Suites, but the event we were attending was closer to the Comfort Suites plus Comfort Suites offered a discounted group rate. We are SO GLAD we stayed at Comfort Suites! We stayed Friday and Saturday nights. The staff was friendly, funny and accommodating. The king suite was new, hip and spacious. Very sound-proof. We did not hear any noise from our neighbors nor any hallway noise from the bedroom, even though lots of families were staying in the hotel that weekend. Great water pressure and plenty of hot water. I liked the aromatherapy shower amenities. Thick and thirsty towels in the bathroom. :o) The only negative thing I can think of was that there was not an ice machine on every floor.

  • Stayed: March 2010, traveled on business
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1  Thank higgly_town_hero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Glen Allen

Address: 10601 Telegraph Rd, Glen Allen, VA 23059-4684
Location: United States > Virginia > Glen Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Glen Allen
#6 Business Hotel in Glen Allen
#6 Family Hotel in Glen Allen
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Glen Allen 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Comfort Suites, a Glen Allen hotel next to the Virginia Center Commons Enjoy a wealth of amenities in a convenient location when choosing the Comfort Suites(R) in Glen Allen, VA. Our non-smoking hotel is ideally located near Interstates 95 and 295, next to the Virginia Center Commons mall Get refreshed in our inviting guest rooms, all of which feature refrigerators and microwaves along with expanded cable television channels, coffee makers and hair dryers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites(R) the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. ... more   less 
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Also Known As:
Comfort Suites Glen Allen Hotel Glen Allen
Glen Allen Comfort Suites

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