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“Disgusting” 1 of 5 stars
Review of Galax Motel

Galax Motel
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Galax Motel
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549 East Stuart Dr., Galax, VA 24333   |  
Hotel amenities
Ranked #5 of 5 Hotels in Galax
Madison, North Carolina
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disgusting”
1 of 5 stars Reviewed February 10, 2013

This place was horrid. I wouldn't let my dog stay in the room. From the outside, we knew it looked a little ragged. Thankfully, I was in town for only a few hours, visiting my friend. I just needed a place to change and chill for a little while. The owner was quite rude. Went to room 11, walked in the door, it was around 30 degrees inside. There was a small fan heater, I immediately turned it on. There were holes in the floors, the door barely shut, cold air blew in around every edge of the door, and I'm pretty sure if someone kicked it from the outside, it would have broken off the hinges. The floor was wet and moldy, the hot water took FOREVER to come on, it was plain nasty. I would NEVER recommend this place to anyone.

  • Stayed February 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Anonotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Sleep Quality
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
durham NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 22, 2012

Don't let the photo full you. This place is not kid friendly and customer service was horrible as soon as he found out I had children he said he had no rooms available. Guess unless you want to do drugs and trash the place you are not welcome. Seen a room before and it was very small one bed and smelled of smoke and mold. Nothing like the picture shown on review.

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank wlatronica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randleman, NC
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 29, 2009

We had read good reviews on the Galax Motel website, so we decided to try it out on a mini vacation with limited funds. When we drove in, we were quite skeptical, but decided to go for it. It does indeed look pretty run-down - but the staff was very friendly and pleasant. When we went into our room, we were pleasantly surprised. It was clean and the place was very quite - except for a little road noise from time to time. No frills here - but the price is great if you're on a budget. Good location too. Our biggest let-down was no coffee! When we checked out at around 9 AM - the office was closed and of course we couldn't even get a cup of coffee. Had to hang keys on a hook outside of door. That issue could have been a little better - maybe have staff available in the morning and a nice pot of coffee available for guests. All in all, would stay here again.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank classy_carolina_lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galax Motel

Property: Galax Motel
Address: 549 East Stuart Dr., Galax, VA 24333
Location: United States > Virginia > Galax
Amenities:
Hotel Style:
Ranked #5 of 5 Hotels in Galax
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
Free wireless internet access, 24 hour front desk, free local telephone calls, free coffee in morning, nonsmoking rooms/facilities. Check in time 12:30 pm. Check out Time 11:00 am. Restaurant nearby. Television with cable, alarm clock with radio, hair dryers in all rooms, refrigerator in rooms, connecting rooms, low weekly rates. All Rooms on Ground Floor. Welcome MasterCard, Visa, and Discovery. ... more   less 

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