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“Family of Christendom”

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Hampton Inn Front Royal
Ranked #1 of 9 Hotels in Front Royal
Certificate of Excellence
wilmington, United States
1 review
“Family of Christendom”
Reviewed December 5, 2013

The hotel staff were very friendly and helpful. One is met by a friendly smile at the front desk, which was indicative of the service received. The hotel was very clean and comfortable. The breakfast was outstanding. There was something for everyone. If you went away hungry, shame on you.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, General Manager at Hampton Inn Front Royal, responded to this review, December 9, 2013
Dear family of Christendom

Thanks for choosing Hampton, We are glad you enjoyed your stay and hope to have you stay with us again soon

Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Elkridge, United States
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 3, 2013

This hotel graded out very well and met our expectations in nearly every way. Good staff, good physical condition, good location, excellant breakfast. Good value. However, the heater didn't blow hot air for like 20 minutes after turning it on. And it was rather noisy. So I'd be happy to stay here again unless it was a cold winter day...

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, General Manager at Hampton Inn Front Royal, responded to this review, December 5, 2013
Dear John

Thanks for choosing Hampton. I'm glad you enjoyed your stay overall and that you liked the new changes to our ON the House Hot Breakfast. I am sorry about the Heater and hope to you stay stay with us again soon.

Lisa Hogan

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
deerfield beach, United States
1 review
Reviewed November 21, 2013

if there isa complaint, staff should take it seriously, because auto travel is exhausting and after several hundred miles, a little more T.L.C. should be there. if you want to bathe, there should be a bathtub stopper, if you shampoo your hair, the hair dryer should be operable, if you leave your room even for a moment you should not have to go to the desk for a passkey because the card key does not work. lastly, over the past years always received breakfast snack bags on departure- told they were for special guests ONLY - do you not find this a little insulting ???

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, General Manager at Hampton Inn Front Royal, responded to this review, November 27, 2013
Dear Ted

I really appreciate your taking time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations.
We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were.
Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort
We had our key encoder quit working so I apologize for the problem you experienced, I assure you it has been resolved. I have noted all your concerns and appreicate you taking the time to let me know so I can im prove those area of concerns.

Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 19, 2013

The bathroom was outdated and rundown and I opted not to bathe the children in it. The bed was not very clean, despite signs everywhere stating differently. The room keys did not work on any of the doors. This was a problem for multiple guests and the staff offered nothing to help. I was traveling with two young children and had to drag them down to the lobby 3 times to get new keys and have the staff let us into our room.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, Manager at Hampton Inn Front Royal, responded to this review, November 27, 2013
Dear TAM

I really appreciate your taking time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations.
We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were.
Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort

Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odenton, United States
2 reviews
Reviewed November 15, 2013

My wife and I can't afford much when it comes to vacations, but when we can, we know that this Hampton is a good choice for us to just get away. The king size beds and the in room whirl pools are great. The staff is very friendly.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, Manager at Hampton Inn Front Royal, responded to this review, November 27, 2013
Dear Glenn

Whirl pool rooms are great, my number one selection too
Thanks for staying

Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Front Royal
1 review
Reviewed November 13, 2013

The staff, service, and stay was great. The hotel was centrally located off the highway and near good restaruants. The continental breakfast was good and of a great variety. Really appreaciated the late check out on Sunday.











  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, General Manager at Hampton Inn Front Royal, responded to this review, November 27, 2013
Dear Lisa

Thanks for your kind words and we are glad you enjoyed your stay at Hampton Front Royal


Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 10, 2013

Enjoyed our stay very close to Skyline Drive & Shenandoah National Park.
This hotel was a little older, but very clean. The staff was friendly and kind...made you feel like family. Breakfast was delicious. We wanted to do some hiking & Leslie (at the front desk) recommended some great hikes just moments from the hotel. We would stay here again if visiting the area.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Connie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ftryl, General Manager at Hampton Inn Front Royal, responded to this review, November 27, 2013
Dear Connie

So glad you were able to exerience the Shenandoah National park. Beautiful this time of year
Thanks for choosing Hampton

Lisa Hogan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Front Royal

Property: Hampton Inn Front Royal
Address: 9800 Winchester Rd, Front Royal, VA 22630-7103
Phone Number:
Location: United States > Virginia > Front Royal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Front Royal
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Front Royal 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
We're mindful of the little things - those handy amenities and thoughtful extras - that turn an ordinary hotel stay into an extraordinary one. Below are a few personal touches we hope you'll enjoy during your time with us. Hampton Suite Shop Breakfast Area, Complimentary Coin Laundry, Elevators, Laundry/Valet Service, Local Area Transportation, Multi-Lingual Staff, Room Service, Safety Deposit Box, On Site Parking. Work hard, then play hard. Our friendly Hampton team members would like to help you do both. Here are a few things our hotel offers that can help you get your job done: Audio/Visual Equipment Rental, Business Center, Business Phone Service, Fax, Meeting Rooms. Whatever the reason for your visit, we hope you'll enjoy these fun ways to relax and keep in shape. Fitness Room, Pool. Are you bringing the kids along on your trip? We've got you covered. Below are a few things we offer to please the entire family: Cribs, High chairs. Come enjoy the Shenandoah Valley and its beauty and stay at Hampton Inn Front Royal. ... more   less 
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Also Known As:
Hampton Inn Front Royal Hotel Front Royal
Front Royal Hampton Inn

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