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“Reservations not respected and landlady always right”
Review of Chateau Salavaux

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Chateau Salavaux
Ranked #1 of 1 Salavaux B&B and Inns
Buenos Aires, Argentina
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Reservations not respected and landlady always right”
Reviewed July 17, 2013

Very disappointed with very poor follow up of our reservation. We reserved ( and it was confirmed by the hotel) a garden suite for an elderly person without steps. The Garden suite had by the time we arrived ( 2 o'clock or early check in time) been given to another customer and the alternative room had several steps without hand railing and facing a pebbled parking. We were also offered a room in the first floor again with endless steps and corridors. Not suitable for a able but frail hundred year old. This had precisely been mentioned at the time of the reservation. The ensuing discussion was totally one sided and a uncompromising and unapologetic land lady gave us an ultimatum of half an hour to find something else. Very poor treatment of her customers and definitely NOT to be recommended.

  • Stayed July 2013, traveled with family
    • Service
Helpful?
1 Thank mph60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
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English first
Geneva, Switzerland
Level 6 Contributor
185 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed August 6, 2011

Cosy hotel in the countryside! Bedroom 33 is really romantic and the bed is very comfortable!

No ammenities such as TV or mini bar but we didn't miss them!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CeciliaGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
336 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
Reviewed July 13, 2011

An old mansion (13-16th century) remodeled in contemporary style. Comfortable, full of charm, great value.
OK it is a three star, bring your bathroom products and your shower cap; no tv, no internet in the rooms. Everything is however well thought, full of clever touches and tasteful. No room service and you will probably have to carry your luggage up the tower stairs by yourself.
Large and comfortable beds, clever bathroom with state of the art shower. No a/c but thick walls keep it cool at night.
The restaurant is worth the visit, fantastic contemporary cuisine du marche with fresh local ingredients. Intelligent wine list with great finds.

Room Tip: Romantic rooms (but some bathrooms leave little to privacy) - get a room in the main building
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank travelistanr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Salavaux

Property: Chateau Salavaux
Address: route de Villars-le-Grand 12, Salavaux 1585, Switzerland
Location: Switzerland > Canton of Vaud > Salavaux
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Salavaux
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chateau Salavaux 3.5*
Number of rooms: 17
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