This was my first visit to the Westin Tysons Corner and between Arch and Ifra, they made me feel quite welcome at this hotel. They were willing to go over and above to make it an enjoyable visit plus they recognized it was a birthday trip and immediately upgraded my room, gave me a free breakfast and even a credit towards my room. The location is ideal off the Beltway and so convenient to Tysons Corner and Galleria and they brought up a refrigerator and Anthony in Engineering was helpful with getting my ESPN hooked up since I am a self confessed Sports junkie. There was a nice smell in the lobby and it permeated thoughout the building. Lastly, I enjoyed the pool tremendously since I am an avid swimmer and Ifra went out of her way to make sure the lifeguard was present and personally had the bellman open up the door to the pool. That's what I call excellent customer service!
I noticed there is a lot of competition in the area so everyone needs to bring their "A" game if they want the business and it's an upscale part of town. I'll definitely make this hotel my #1 hotel in DC on next visit in May or July and there's a new metro stop scheduled to open next year so that's another plus about this hotel and they run a shuttle service to the adjoining malls. They also give you complimentary water and it was needed after my swimming workouts and they don't charge for parking unlike some other hotels in the area.
Keep up the great customer service and I look forward to my next trip!
- Official Description (provided by the hotel):
- A tranquil oasis residing beside our nation's capital, The Westin Tysons Corner is close to many Fortune 500 companies as well as fine shopping, dining, museums, Jiffy Lube Arena and Wolf Trap. ... more less
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- Also Known As:
- Westin Tyson`s Corner Hotel Falls Church
- Westin Hotel Tysons Corner
- Westin Falls Church
- Falls Church Westin