By all accounts this is an impressive hotel. I have stayed here several times and been happy - except for my latest stay. The lobby is spacious and the restaurant/bar area is very sheik. My friend and I planned to stay there for a few days. The rooms are well decorated, but I wonder how often they came in to clean and thoroughly vacuum them in the few days before our arrival, as there were plenty of rooms available midweek so I assume some rooms were vacant possibly for a few days at a time. We were on the third floor in the back of the hotel- I think in room 309. There was a fridge in our room that was empty, but it was already turned on and had been used we assume by the guests before us. We had brought a few small snacks to the room with bottled water, but kept them in baggies and also in a paper bag. Before going to sleep, I noticed a brown bug crawling on the skirt of one of the beds. I tried to kill it but missed. It looked alot like a small cockroach. I had read about bed bugs being brought in to even nice hotels by international travelers - which is extremely concerning and hard to get rid of - but I'm pretty sure this bug was a roach - about 1/2 inch long and moving pretty fast. I didn't intend to sleep in the same room with him running around all night, so we called down to the desk to report it. We packed up our bags and were moved to another room in the same location but a few floors higher. This room, unfortunately, had a rattling heating fan, so we had to move again, this time down the hall. Wondering if we saw one cockroach, there may be others, it took us a little while to get re-comfortable with our accommodations. The next day, the front desk manager had not heard about our problem, even though we reported it to the night manager, and had filled out a room problem report. We told our story again to her and she was sympathetic. The night manager earlier had explained the "problem" we encountered as we stood in the lobby at midnight saying "they do their best to keep the rooms clean, but guests leave food and crumbs behind." I don't know if I buy that, because I have stayed in many hotels and never seen a roach in my room. If they are in one room on the third floor, are they also down in the kitchen? I don't know. They assured us that it is their policy that a guest room is "closed off" until the problem is solved. How do they solve it? And if the day manager was unaware of the problem with this room, who is responsible for fixing it? Are they now checking the entire hotel or just the one room? So although I once thought this Marriott full service hotel was a great value and good find - I'm not sure if I want to stay there again, unless they have taken hotel-wide steps to correct the situation- after my most recent uncomfortable stay.
- Official Description (provided by the hotel):
- Perfectly located and impeccably appointed, the Falls Church Marriott Fairview Park provides a stylish home away from home for both business travelers and families on vacation. You'll love our newly refreshed hotel rooms and suites, which offer plush pillowtop mattresses, flat-screen TVs, and well-lit workspaces. PURE(R) allergy-friendly rooms are available on request. Get your morning here in Falls Church off to a great start with breakfast at Ellipse Restaurant, or visit the Coffee Kiosk for some much-needed caffeine. Additional hotel perks include a heated indoor pool and a fully-equipped fitness center. If you're planning an event or a meeting here in Falls Church, allow us to provide the venue; our hotel features over 17,000 square feet of versatile space and full-service catering. And great local attractions, including the fascinating Mosaic District, Tysons Corner Center, and Tysons Galleria, are just a short distance away. We look forward to your visit at here the Falls Church Marriott Fairview Park. ... more less
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- Also Known As:
- Fairview Park Marriott Hotel Falls Church
- Marriott Fairview Park
- Marriott Falls Church
- Falls Church Marriott