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“Negligent Waitress and Fake Meat”

The Cheesecake Factory
Ranked #9 of 420 Restaurants in Fairfax
Certificate of Excellence
Cuisines: American
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Fairfax, Virginia
Level 2 Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Negligent Waitress and Fake Meat”
Reviewed March 9, 2013

We decided to finally write this review now because these past few days we've been looking for a nice place to celebrate a special event and as we were looking through Yelp's reviews for nearby restaurants, we came across the Cheesecake Factory. It surprised us greatly that the reviews for this place were so high! So, we decided to write exactly what this place is about.
We visited this restaurant several months ago, more specifically the first week of September 2012. It was not our lucky day. Overall, the food and service was horrible. At the beginning, we ordered sodas and a strawberry lemonade. The young waitress completly forgot about the lemonade. We reminded her in 25 minutes and she finally served it.
We then ordered the most expensive dish--filet minion. The wait time was very long. When we were served the food, it was just the meat-- no side dishes and we were told that it will be a bit longer. Nobody served us the side dish, however, until we reminded them after 20 minutes of waiting.
The filet minion we got was horrible: it was very thick and it looks like it was a cheap piece of meat just tenderized like a meat chop and there were a lot of chewy pieces that could hardly be chewed so we couldn't eat it at all. We were very disapointed and left this restaurant hungry and feeling neglected by our waitress. We decided never to come back to this place.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Wally Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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335 reviews from our community

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Rating summary
Date | Rating
  • English first
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  • Any
English first
Level 4 Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Great for a Business Lunch”
Reviewed March 4, 2013

The endless menu and great staff makes having a meeting at Cheesecake an enjoyable pleasure. They are not like other establishments, always trying to push you out the door.

Visited February 2013
Thank BelvedereVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Level 6 Contributor
157 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed February 22, 2013

You simply cannot go wrong ordering anything at this franchise--the variety is matchless and the quality will always be there--from the appitizers to the main courses. Naturally, the desserts are also a 4 star. I recommend for business or personal, lunch or dinner.

Visited September 2012
Thank 1LarryFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level 6 Contributor
429 reviews
279 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
“Long lines but good food”
Reviewed February 1, 2013

Often don't choose to eat here because of having to wait in line at dinner time. But when I've gone I have found the food to be good. The decor is great and it's hard to say no to dessert after eyeing the cheesecakes in the lobby. Portions tend to the giant size, so be careful when ordering or you'll be taking a lot home!

Visited December 2012
Thank sailingboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin Park, New Jersey
Level 5 Contributor
68 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Always a challenge to decide what to get!”
Reviewed January 31, 2013

Menu is vast and diverse that I can never decide what to get. Could come here everyday and never repeat the same order. Hard to save room for dessert with all the huge servings. You definetly get your money's worth.

Visited January 2013
Thank LRR_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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