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“Great Customer Service” 5 of 5 stars
Review of Candlewood Suites Fairfax

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Candlewood Suites Fairfax
Ranked #5 of 21 Hotels in Fairfax
Certificate of Excellence
Washington, District of Columbia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Customer Service”
5 of 5 stars Reviewed May 22, 2012

This was a great hotel overall for the price. Nothing fancy, but very nice location, quite, and the service was quick and friendly. The front office clerk (I believe his name was Ibraham) was very friendly and spent some time telling me about DC and and Northern Virginia. I would reccomend it to anyone who is looking for an affordable, nice place to stay at.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Roma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
    193
    66
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
SAINT PETERSBURG
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2012

I am a traveling therapist and I have been living in Candlewood suites for 3 months, and just asked to stay for three more. The room is clean and well furnished, the bed very comfy, and when I asked for a room that had a view, I got it!! A very nice view of lovely green trees! But more importantly, the staff here is impeccable, particularly Flor and Abraham. I had a toilet overflow one night at 10:30 pm, called downstairs panicking, and Flor immediately came up with reinforcements and took care of the mess calmly and quickly. She is always smiling and willing to help, very pleasant to deal with. If I ever have an issue with something, both of them get it righted ASAP. I would recommend anyone coming to this area for the short term to check it out, I am extremely happy and satisfied with my stay!!

Room Tip: rooms that face the trees, are farther from the elevator and on the top floor are best, I hardly eve...
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank kcake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wamboin, Australia
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 26, 2012

This hotel offered excellent value and the staff were really friendly. I stayed for some six weeks while undertaking research in the Washington D.C. area. The facilities were adequate for my purposes, and I was able to stay there while using public transportation. There are excellent facilities within walking distance of the hotel: a Walmart and K Mart for basic shopping, and top-rate but very reasonably priced Indian Vegetarian Restaurant, Woodlawn. I will be back.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jeremyshearmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, April 28, 2012
DearMenippus
On behalf of my entire team, Thank You for your endorsement of the Candlewood Suites Fairfax. We pride ourselves as being the Best Value in Fairfax with a Great Team focused on your comfort !
Thanks for sharing your thoughts and we hope to see you again soon !
Dave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2012

Stayed here earlier this month, March. Had a large one-bedroom w/ suite room. Traveled with husband and dog and we were all very comfortable. It was a short stay, 3-nights but the staff were all very friendly and helpful and we loved being able to travel w/ our yellow lab. Great area, close in interstate 66 as well as local roads, 50 and 29. Would definitely consider staying here again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ConnellyJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, April 28, 2012
Dear ConnellyJL
I trust that your trip home to Burlington was safe and that you enjoyed your time in the Washington DC area. As you noted, we are conveniently located just off Rt 66, but located in a quiet neighborhood away from the highway. We are pet friendy and want to ensure your friend has plenty of room to stretch his legs after a long car trip. Please pass on to your friends and family where to stay when passing through, everyone is welcome !
Thanks
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Virginia
1 review
5 of 5 stars Reviewed February 23, 2012

If you're looking for a comfortable, clean and safe 'home away from home' in Fairfax, VA, this is it. Terrific location near entertainment, shops, restaurants and major roads. Nice rooms with big fridge and cooking facility. Wonderful, helpful and very friendly staff, from the housekeeping teams to Dave, Flor, Abraham and Shenee at the front desk. All made it their business to be cheerful, warm and very efficient. You also have access to a clean, well-equipped laundry facility alongside a small gym, plus free internet and best of all, an outdoor barbeque. All this for a very competitive rate, especially for long term stays. My husband and I had two visits of over a month each whilst looking for a new home recently. We have no hesitation in recommending Candlewood Suites!

Room Tip: Ask for a quiet room away from the elevator, and facing away from the parking lot. Second and Third...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JuneD138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, April 28, 2012
Dear JuneD138
Thank You for posting you comments on Trip Advisor. My team enjoyed having you as our guest durrng your recent stay ! Im glad you were able to find our local attractions convenient, and that our team was able to help you feel at home. We look forward to seeing you again soon !
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2012

I Stayed for 2 months at this hotel and loved the room and the service.The price is right and the rooms were clean and had good space.The staff was very friendly.Abraham and Flora were very Helpful and friendly.I recommend this hotel and would definitely return if I have to stay again in Fairfax.
---Tarun

  • Stayed December 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tarun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
1 review
5 of 5 stars Reviewed February 2, 2012

This was my first stay at a Candlewood Suites. I was given a one bedroom suit that was large, comfortable, and clean. Flor, the manager, was very helpful, including a followup call to my room to assure everything was okay.
I'll definitely check Candlewood Suites on future trips.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PR107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Fairfax

Property: Candlewood Suites Fairfax
Address: 11400 Random Hills Rd, Fairfax, VA 22030-6010
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Fairfax
#3 Business Hotel in Fairfax
#4 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Fairfax 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Washington-Fairfax we put the amenities where they count: in our suites. Each suite features a fully equipped kitchen with a microwave, 2 burner stove, refrigerator ice maker, dishwasher and the utensils needed for cooking. Every guest room at the Fairfax Candlewood Suites offers free high-speed Internet, and a comfortable executive desk & chair.Enjoy free use of the hotel s fitness center, business services, and laundry facilities. Relax in an overstuffed recliner while enjoying a CD or VCR tape from the hotel s free library. The hotel also has the renowned Candlewood Cupboard, a small convenience store where you can purchase items 24/7 at a reasonable price.The pet friendly Candlewood Suites Fairfax is conveniently located near the Pentagon, NRA museum, George Mason University, Patriot Center, Dulles Expo & Conference Center, Fair Oaks Mall, and Fairfax County Courthouse. Use the Vienna Metro station just 4 miles away to visit the many area attractions in Washington, DC. Dulles Airport IAD and Reagan National Airport DCA are within 14 miles.This extended stay hotel caters to business and government travelers. Best of all, every night you stay at the Candlewood Suites Washington-Fairfax you will earn Priority Club Rewards points! ... more   less 
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Also Known As:
Candlewood Suites Fairfax Hotel Fairfax
Candlewood Fairfax
Fairfax Candlewood Suites

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