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“Staff make the difference” 5 of 5 stars
Review of Hilton Garden Inn Fairfax

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Hilton Garden Inn Fairfax
Ranked #1 of 21 Hotels in Fairfax
Certificate of Excellence
Virginia Beach
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Staff make the difference”
5 of 5 stars Reviewed December 16, 2012

I stay in hotels often for business and of all the ones I have been to, this hotel impresses me the most. From the friendly welcome like an old friend to the above and beyond effort to ensure my stay is a pleasant one. Other places could learn from here. It is not the "brick and mortar" that make a hotel, but the staff and the way they treat the guests. And this staff treats guests like family!! Can't recommend it enough!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carterdnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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626 reviews from our community

Traveler rating
    466
    117
    31
    7
    5
See reviews for
172
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed December 10, 2012

The hotel reception was so friendly, my room was prepared as I arrived with the preferred choices. The staff was extremely joyful and helpful. The room was very clean and the daily room make over was excellent. The breakfast bar was fully of variety to my choice. I stay at this hotel every time I travel to the area whether I am on business or pleasure. It is so convenient and close to everything.

Room Tip: I am pretty sure you will enjoy the hospitality of the people at this hotel.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ammard63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairhope, Alabama
Level Contributor
221 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

I stay in this area often and have spent a few nights in several hotel between here and Dulles. This place is comfortable, close enough to my customers, and the restaurant-bar is just fine. It is so nice to have a decent meal without having to go back out in the evening. Very friendly staff.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LAHust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

You will enjoy your stay at this Hilton Garden Inn. The staff is very friendly. They are there to make your stay wonderful. Their breakfast buffet is really good and very reasonably priced. In the evening, the hotel provides warm cookies which are very yummy. I will definitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lovehershey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 27, 2012

Stayed here for 5 nights in November 2012. Overall I enjoyed my stay here and would recommend as a good value proposition. Location is within 20 mins walk to Fair Oaks Mall. To be realistic you really need a car to stay here. I had a friend who worked nearby and transported me around.

Front desk staff were friendly and welcoming without being over the top. My room on the second floor was quiet and very spacious, with a microwave, fridge, free internet and work desk.
The bed was one of those where you can choose the firmness by choosing a setting. It was OK but even on full hard was a bit soft for my liking, however, I still slept well.

There is a fitness room which is quite well equipped.
Front desk called a cab for me on my morning of departure which arrived on time.
There is a small shopping centre 1 minute walk from the hotel anchored by Harris Teeter supermarket which was 24 hours and very convenient

Hotel operates a free shuttle within a 3 mile radius including Vienna station in the morning and afternoon/early evening - I used this service and was a good way to get to Vienna station..

Ample car parking available at the hotel.

Overall I had nothing to complain about and would recommend without hesitation - as mentioned before though you really need a car.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Vacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

I was here for two nights recently on a business trip. The hotel has plenty of free parking, had a cozy and lively lobby area with a nice casual restaurant and bar, and was very clean. There really weren't any cons. I would just say that the guest rooms themselves were somewhat dated, but they were comfortable and the rooms were quiet. Another plus is that a lot of shopping centers and restaurants are a short drive away, soil you have a car and are looking for ways to spend time or grab food there are plenty of options!

Stayed November 2012, traveled on business
Helpful?
Thank pava1913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 6, 2012

I have stayed several times at this property while on business. It is a standard Hilton Garden Inn property, and most rooms appear identical (not a lot of room type choices). The restaurant has a somewhat limited menu, but fairly priced for a hotel. The workout room is above standard, with new equipment, water, towels, TV's, etc. The beds are supposed to be adjustable for firmness/softness, however they never seem to work correctly and I often don't have the best sleep due to this issue. The rooms all have a mini fridge, microwave and coffee pot which are nice to have, especially if staying longer than 1 night.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank risalee77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgivafairfax, General Manager at Hilton Garden Inn Fairfax, responded to this review, December 4, 2012
I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. However, I would like to apologize for the issues you mentioned with our beds. Our maintenance staff has been informed of the issue, and they will make any necessary corrections. Hope to see you return soon and thank you for choosing us!

steve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fairfax

Property: Hilton Garden Inn Fairfax
Address: 3950 Fair Ridge Drive, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fairfax
#2 Best Value Hotel in Fairfax
#2 Family Hotel in Fairfax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fairfax 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Fairfax Hotel Fairfax
Fairfax Hilton Garden Inn
Hilton Fairfax

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