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“Very Modern - Great Service!”

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SpringHill Suites Fairfax Fair Oaks
Ranked #7 of 21 Hotels in Fairfax
GreenLeadersBronze level
Fountain, Colorado
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very Modern - Great Service!”
Reviewed January 18, 2010

The hotel is a recent renovation -- and it shows. The outside is clean and modern. Open-air parking is very limited, however there is a parking garage on site. This helped to keep the car out of the snow during the recent storms. Definitely a nice feature!

Inside, the lobby is very modern. It looks like a piece of modern art actually, with a lot of stainless steel/aluminum. Personally, I didn't find the decoration very appealing, but the layout was functional. Reception is at a circular desk as soon as you walk in the door. A small snack counter is off to the right. Lobby/breakfast area is off to the left. The business center is not in a separate office, but rather at a desk in the lobby area.

The hotel provided a free breakfast every morning. To be honest, it needs greater variety. Every morning was cereal, oatmeal, waffles, eggs, sausage, and bread for toast. It got old very fast. But, the server -- Deborah, I think her name was -- made breakfast very enjoyable. She took care of us like we were family! Marriott -- if you read this -- give her a promotion! Or, at least a raise!

Our room was an actual suite with separate living area and bedroom. The furnishings were new and very comfortable. The bed was very nice and clean. The bathroom had a very low tub -- too low for a bath -- but the shower worked well. We had one minor complaint: Our TV had volume issues. It would blast at full volume whenever we turned it on. The maintenance team tried to fix it, but....

I have to give kudos to the staff. The team at SpringHill Suites did everything possible to make our stay enjoyable -- even giving me a free afternoon on the day I was supposed to check out (My mistake! Forgot which day I was leaving!). The folks at the front desk greeted us by name each time we returned to the hotel. Nice touch!

All in all, it was a great experience. I would definitely stay at this hotel again!

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Davespilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Denver, Colorado
Level 5 Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 2, 2009

On my last trip out to Fairfax, I stayed down the road at Candlewood Inn & Suites and was sorely disappointed. Springhill Suites, on the other hand, was a breath of fresh air. To start with, the hotel has a nice attached parking structure, allowing me to park out of the rain/snow and walk into the building via a covered walkway. The entire hotel has a very modern feel – the lobby was nicely appointed with a new business center, for-purchase food pantry, and a nice lounge/breakfast area. The staff was very friendly and helpful.

My room was nicely appointed with a similar modern feel. It had a small food prep area with a sink, microwave, and a mini-fridge. The studio suite had a small partition with a sofa bed and a king sized bed. There was a nice desk and comfortable chair for working, a large bathroom, and plenty of room to stretch out and relax. The HDTV also received HD signals (a nice treat)! The TV was viewable from the couch in the “living room” and the bed in “bedroom”.

The bed featured nice white linens with a down comforter and a mix of down and foam pillows – a harder mattress then I typically prefer, but still quite comfortable (my wife would’ve loved it!). The clock radio featured an iPod dock; and I had more accessible electrical outlets than I had gadgets to plug into them! The room had both wired and wireless internet with good signal strength.

Breakfast in the morning was better than most – typically bacon, eggs, make-your-own waffles, muffins, bagels, cereal, fresh fruit, OJ, and coffee. Nothing to write home about, but there’s a good bit of variety for free.

The price was good, the location decent, amenities quite nice – I’d recommend this for anyone in the Fairfax area. For the first time in a long time, I truly felt like I could relax at a hotel! The only downside I saw to this place was that I got zero cell phone service in my room (on AT&T) – and I do mean zero. I found one spot on the bed where I got one bar on my phone, but that was it. I’m not sure if this is a dead zone with AT&T or some side of building blockage (I struggled to receive FM stations on the clock radio too)…odd… but, the rest of the hotel was more than enough to make up for this small inconvenience.

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1 Thank Brian_Davis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFairFax, Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review, December 9, 2009
Thank you for your comments regarding your recent stay with us. We greatly appreciate your feedback.

I look forward to meeting you on your next trip to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 15, 2009

Had a very nice stay. The staff could not have been any more helpful with dinner reservations and places to visit. The free breakfast was just ok but had plenty of food. There are restaurants everywhere We parked our car at the GMU Metro, ( "TRAIN ")which is 5 miles from the hotel and only takes about 20 mins to Washington DC. Great rail system and $8 all day pass. VERY CLEAN NEW hotel not the Hotel Monaco but a very good place to stay

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1 Thank WWTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Fairfax Fair Oaks

Property: SpringHill Suites Fairfax Fair Oaks
Address: 11191 Waples Mill Rd, Fairfax, VA 22030-7453 (Formerly SpringHill Suites Fairfax)
Phone Number:
Location: United States > Virginia > Fairfax
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fairfax
#10 Business Hotel in Fairfax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Fairfax Fair Oaks 3*
Number of rooms: 140
Official Description (provided by the hotel):
The SpringHill Suites Fairfax hotel is located at the corner of Waples Mill and Government Pkwy. We are less than 4-miles from the George Mason University Patriots and offer free: covered parking, hotel-wide WiFi, and a daily breakfast buffet. Guests will enjoy our Fairfax hotel's spacious suites and Marriott bedding that features pillow-top mattresses and crisp linens. Our suites include a partition wall that separates the sleeping area from the living area and a sectional sleeper sofa, a work space, and a wet-bar offering a mini-fridge, microwave, and coffee maker. Travelers will appreciate the 24-hour fitness center, onsite meeting space, the heated indoor pool, the 24-hour business center offering free fax, print, and copying services, and our location close to the Vienna Metro Station. ... more   less 
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Also Known As:
Springhill Suites Fairfax Hotel Fairfax

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