We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not the best, almost the worst” 3 of 5 stars
Review of Comfort Inn University Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Inn University Center
Ranked #11 of 21 Hotels in Fairfax
Gold Coast
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not the best, almost the worst”
3 of 5 stars Reviewed July 20, 2014

I stayed here for 5 nights, as it was close to where I needed to be. Even though this is supposed to be a NON SMOKING hotel, the first room I was given smelt like an ashtray. I went and complained and was given another room immediately. The room was spacious but very dated, and the carpet DID NOT pass the white sock test....very grubby! I found the bed to be comfortable, but could not fathom the kitchen area which was a nasty looking scratched, black metal type unit consisting of a four burner cooktop, an oven, and small refrigerator which had a freezer with no door and was caked in ice, and a sink.. There were no pots or pans with which to use the cooktop or oven, and not a single dish or utensil, so why have a non useable kitchen. All tourists that I have met do not usually have these items in their bags! There was a small coffee maker. The breakfast was free, and I guess acceptable except for the powdered eggs. Close to shopping mall.

Room Tip: Check for smoke smell before accepting the room.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank itchyfeetGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

222 reviews from our community

Traveler rating
    86
    69
    38
    13
    16
See reviews for
60
37
21
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Fredericksburg, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 13, 2014

The beds are like bricks but the pillows and comforters were wonderful. The rooms are dated and the shower is not that strong. We booked 2 double rooms; one had a couch the other didn't. In one of our rooms the bathroom was dirty and the other the carpet was dirty.
If you weight 280+ you may not be able to move well in the bathroom they are pretty small.
Also, the light shines through the sides and bottom of the door.
They had 2 buses of children come in they slammed door, run and yelled in the halls. We ask them twice to stop, we had to get up at 4. I went to the front desk and security come back with me. The staff did act quickly!! No complaints about the staff. I would not stay their again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank fullspirit24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Manager at Comfort Inn University Center, responded to this review, July 16, 2014
Thank you for reviewing your recent stay with us. We are always looking for ways we can improve our service and the best way to accomplish this is to get direct feedback from our guests. I will review the comments you made and direct them to the appropriate departments to see where we can improve our service.
We hope we can accommodate you again in the future.

Sincerely,
Comfort Inn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling Heights, MI
Level Contributor
201 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 3, 2014

07/01/14 I got the usual great service on check-in. The staff is very courteous. If you're using a meeting room, the University room has annoyingly spotty Internet. This has a nearby 7-11 and there's also a FedEx drop box within walking distance (at ground level between 11130 and 11150 buildings)

Room Tip: This is a hotel frequented by tourists. It's a good idea to ask for a room on the upper floor to...
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank professordoctormom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Virginia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 3, 2014

Nothing bad to say about the hotel, I would recommend it. The hotel is very outdated and rooms need to be updated. Staff is great! Highly recommend. Breakfast is good. Gift shop not open long enough. !

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lauraleeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
170 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is a nice, reasonably-priced hotel. The rooms are a bit dated, but very clean and comfortable. Front desk staff was always helpful and friendly. The air conditioning units in the rooms themselves are quite loud. That was the only downside of our stay.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hmdpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Statesville, North Carolina
1 review
4 of 5 stars Reviewed June 18, 2014

Came up for one night to attend a Fairfax High graduation. We were greeted by Sushil Thapa at the desk who was friendly and, though busy, had us checked in in very short order and made us feel welcome and happy. The room was clean and the hot tub was a welcome experience after a long drive. Overall the visit was "Super Duper"! We plan to stay here again on any future visits.

Room Tip: Pay the difference for the hot tub!
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schertz, Texas
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 12, 2014

Great location, clean rooms, nice indoor pool, good breakfast buffet.
Nice gift shop and walking distance to get food. Mini kitchen and refrigerators are nice to have. Lots of room to walk in the rooms.
Front staff personal very professional and courteous.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank V F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, General Manager at Comfort Inn University Center, responded to this review, June 16, 2014
Thank you for your wonderful review about your recent stay with us. We always strive to exceed our guests expectations and we hope we have with you. Hope to see you again in the future.
Sincerely,
Mariana Vilchez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fairfax hotels
0.6 mi away
Candlewood Suites Fairfax
0.7 mi away
Hampton Inn Fairfax City
1.4 mi away
BEST WESTERN Fairfax
BEST WESTERN Fairfax
#7 of 21 in Fairfax
4.0 of 5 stars 361 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
SpringHill Suites Fairfax Fair Oaks
1.3 mi away
Residence Inn Fairfax City
0.1 mi away
Courtyard Fairfax Fair Oaks
Show Prices
Show Prices
Show Prices

Been to Comfort Inn University Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn University Center

Property: Comfort Inn University Center
Address: 11180 Fairfax Blvd, Fairfax, VA 22030-5048
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn University Center 2*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Hotwire, Travelocity, Odigeo, Choice Hotels, Priceline and Expedia so you can book your Comfort Inn University Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn University Hotel Fairfax
Comfort Inn Fairfax
Fairfax Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing