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“Clean basic Hotel”

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Comfort Inn University Center
Ranked #12 of 21 Hotels in Fairfax
Reviewed April 19, 2013

Very friendly, helpful staff. Asked directions to where we were headed an they had pre printed directions - very helpful.

Hotel, room and lobby were clean and breakfast was good.

One note: what they call a queen size bed was more like a full size bed.

Would stay again if in the area.

  • Stayed: April 2013, traveled with family
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Thank cttraveller67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 - 179 of 255 reviews

Reviewed April 15, 2013

We chose this location due to their pet friendly policy and being near our destination. They would not accept our AARP discount and they charged us a $25 per pet fee. Upon arrival the first thing that hit us was an odor that can only be described as spoiled garbage which was located right outside the lobby doors. The clerk was friendly but could have been more helpful. She assigned us a room on the first floor where you have to go up five steps from the lobby to reach the hall to our room. This can be difficult if you have substantial luggage. The luggage cart was only helpful from the curb to the steps. My husband and I had to make several trips up and down the hall carrying our lugguage, belongings and our pet carrier (not to mention two Schnauzers too). After we got in our room we noticed that if we had brought our things in from down the other hallway it would have been a smoother transition. The room overall looked clean but had a slight odor. They offered the usual amenities of wifi, microwave, iron, coffee maker, refrigerator, and free breakfast. You could tell they have made some updates to the room, but it was in dire need of more attention. The room itself was a nice size. The carpet needed replacing and the comforters were ugly and worn. Our bathroom was so small the door to it barely cleared the bathroom counter and toilet. We got a room with double beds. The beds were very small and matched their tiny marshmallow-sized pillows. I generally like a firm mattress, but the mattress was too hard. No complaints on the Wifi. The flatscreen tv was nice. The room was quiet. The hotel appeared to be in a safe area with grassy areas to walk your pets. There were shops and restaurants located relatively close by. If you decided to stay here just don't expect much and you will be fine.

  • Stayed: April 2013, traveled on business
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Thank Joyflnoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, General Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

We used the hotel for a monthly business meeting. The Sales Team is very professional and friendly. The room was ready at the appointed time. It was clean and nicely arranged. My team and I were so pleased with the service that we decided to make it a permanent venue.
Personally, I also like the hotel lobby. It is very warm and welcoming.

  • Stayed: March 2013, traveled on business
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2  Thank Rose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

We recently stayed at this hotel with a group of 150 5th graders and parents that went to D.C. The room we had was 2 double beds, adequate, but a little small for 4 people and their suitcases. Our room A/C and heater never went off, and it was a little confusing. I know one of the other rooms had an actual thermostat, which would have made things easier. The breakfast was served for us in the restaurant, which had enough seating. The food was good, refreshed quickly, but the same thing 3 days in a row got tiring. But I'm sure that was the best thing to do for a large group. There were at least 2 other groups that stayed there during the time we were there. I wouldn't choose this hotel to stay in on a family trip, but it was fine for the time we spent there.........mostly to sleep and shower.

Stayed: March 2013, traveled with friends
Thank bhampat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

This really is a great hotel at a great price. We're so happy we chose this hotel and will definitely stay again. Staff was very friendly and accommodating. We we're given a wonderful room with a jacuzzi at no additional cost. Hotel was kept clean and comfortable. Breakfast had a lot of different choices with vegetarian options available. Vegan options limited, so just plan accordingly. All in all, it was a great stay!!

  • Stayed: February 2013, traveled as a couple
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1  Thank Hannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

This is a good hotel. The walls are decently sound proof. The heater worked well. It's clean and the service is good. The rooms with the jacuzzis are kind of funny to me but I enjoyed it all the same. There are 2 questionable rooms though. One had terrible water pressure and one was a suite on the first floor that looked nothing like the rest of the rooms in the hotel and I am here 2 to 3 times a month. It was kind of sketchy and looked more like an old employee breakroom or storage room that they converted into a guest room.

But otherwise, I enjoy coming here because the price is right as well as the location. Also, if you read my other reviews, I'm pretty low maintenance. As long as there are no bedbugs, they automatically get a 2 star for that. The rest are earned of course.

Room Tip: If you can get a jacuzzi room, I recommend it. It's fun!
See more room tips
  • Stayed: January 2013, traveled solo
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1  Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

We arrived late without reservations and it was very crowded. But they gave us a wonderful room with kitchenette. Perhaps it was because i'm a Choice Hotel member. The price was gat also. I asked for a late check out the next day and this was no problem and it did not cost any extra!

Breakfast was perfect. We had a real good stay!

  • Stayed: October 2012, traveled as a couple
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1  Thank Eugene_033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded June 16, 2017

Thank you for taking the time to leave a comment and for rating your stay. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn University Center

Address: 11180 Fairfax Blvd, Fairfax, VA 22030-5048
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Fairfax
Price Range: $74 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University Center 2.5*
Number of rooms: 205
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Also Known As:
Comfort Inn University Hotel Fairfax
Comfort Inn Fairfax
Fairfax Comfort Inn

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