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“If you need wifi, do NOT stay here!!”

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Comfort Inn University Center
Ranked #12 of 22 Hotels in Fairfax
Reviewed February 7, 2012

I've stayed here at least 4 times and everytime they have a poor excuse for their lack of wifi. If you use wifi, or need wifi, you'll thank me to NOT stay here. They never have a good signal and when they do, its very slow. Dial up is faster. Never will I stay here again. I'm a diamond with Choice hotels and this is one of the worst when dealing with wifi issues. It's non-existent.

  • Stayed: February 2012
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3  Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We did upgrade our Si-Fi to fiber and it is very fast and no longer get complaints. We wish you the best in all your future travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 - 201 of 255 reviews

Reviewed January 6, 2012

We stayed at this hotel in the process of moving from New Orleans to New England. We were visiting friends in Fairfax and needed a pet-friendly property with plenty of space for our rental truck that was trailering a car. The Comfort Inn filled the bill perfectly and the staff was extremely helpful, friendly, and willing to meet every need. The decor is dated but pleasant and everything is clean. Given the number of animals we saw, I was surprised our room didn't smell like a kennel -- it was fine. Our room was large and included a kitchenette. Fortunately, we didn't have a spa bathtub in the room! All in all, it was an excellent deal for what we paid.

  • Stayed: January 2012, traveled with family
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Thank elle-e-belle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2011

We only stayed one night, but could easily have stayed for a week. The room was clean and the bathroom was in excellent condition. (We form most of our opinion on the condition of the bathtub!) Rental crib was brought to our room, assembled, and sheeted without any problems. Indoor pool was nicely decorated, the water was warm, and there was even a life guard. We would recommend this place to anyone.

  • Stayed: November 2011, traveled with family
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Thank DeAnzaJig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded June 16, 2017

Thank you for taking the time to leave a comment and for rating your stay. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2011

Great experience with staff from making reservations to checkout. Room was clean and comfy, beds had pillow top matresses, good tv and Internet. Breakfast was good with hot and cold food choices. We didn't use the pool or fitness room since we spent most of our time in DC. They offer a free shuttle to the Metro station on weekdays. The only negative experiences were people slamming doors in the early morning, our neighbor's cigarette smoke coming through the door (which the staff took care of) and the hotel restaurant food was not that great.

  • Stayed: October 2011, traveled with family
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Thank luv2seetheUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2011

stayed in this hotel last night. Room was huge. two double beds, a tv with dresser, a desk, night stand and a table and chairs. Extra space enough I could have danced around. Bathroom was normal size. Hotel had all the normal amenities in room. Check in went ok, computers froze when I got there but after a few minutes it was back up and I checked in. Checkout went great. Breakfast was normal continental breakfast. Hotel was great for what I needed. Beds were comfortable. Parking was easy.

  • Stayed: October 2011, traveled on business
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Thank jiwdurando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2011

We were looking for somewhere to stay which would allow us to make easy trips into Washington DC and this hotel was perfect for us, given our modest budget. The hotel rooms are spacious while unspectacular but for us this was fine as it was simply a place to sleep and shower. The bathroom was clean, there was a good selection of TV channels and the staff are very friendly. The advantage this hotel has is that there is a free shuttle service provided from the hotel to the local Vienna Fairfax metro station which is then a 30 minutre journey into the centre of DC. The tickets for the metro will cost around $5 each way which is fine, given that you have a free shuttle bus the other end (times for shuttle approx 07:30 - 21:00 on demand.

Would happily stay here again if visiting DC.

  • Stayed: September 2011, traveled with family
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2  Thank Harry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2011

Stayed for one night (long enough). The elevator was not working. The hotel is in need of a makeover. The room had a poor layout and a musty smell. The bathroom was small and the water had a bleach smell to it. The beds were uncomfortable. In my future visits to Fairfax, I would spend a few dollars more and stay at a cleaner, newer and nicer hotel.

  • Stayed: August 2011
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1  Thank Lookin4abetterhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn University Center

Address: 11180 Fairfax Blvd, Fairfax, VA 22030-5048
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Fairfax
Price Range: $79 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University Center 2.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Comfort Inn University Hotel Fairfax
Comfort Inn Fairfax
Fairfax Comfort Inn

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