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“Good budget option in fairfax”

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Comfort Inn University Center
Ranked #12 of 21 Hotels in Fairfax
Reviewed September 22, 2011

We were looking for somewhere to stay which would allow us to make easy trips into Washington DC and this hotel was perfect for us, given our modest budget. The hotel rooms are spacious while unspectacular but for us this was fine as it was simply a place to sleep and shower. The bathroom was clean, there was a good selection of TV channels and the staff are very friendly. The advantage this hotel has is that there is a free shuttle service provided from the hotel to the local Vienna Fairfax metro station which is then a 30 minutre journey into the centre of DC. The tickets for the metro will cost around $5 each way which is fine, given that you have a free shuttle bus the other end (times for shuttle approx 07:30 - 21:00 on demand.

Would happily stay here again if visiting DC.

  • Stayed: September 2011, traveled with family
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2  Thank Harry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

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200 - 206 of 255 reviews

Reviewed August 26, 2011

Stayed for one night (long enough). The elevator was not working. The hotel is in need of a makeover. The room had a poor layout and a musty smell. The bathroom was small and the water had a bleach smell to it. The beds were uncomfortable. In my future visits to Fairfax, I would spend a few dollars more and stay at a cleaner, newer and nicer hotel.

  • Stayed: August 2011
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1  Thank Lookin4abetterhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2011

When looking for a place in Fairfax, spent several days at this hotel. It was great. The room was clean, spacious, and had great amenities. Staff was pleasant. Was there during the off-season, so the entire place was almost empty. It was quiet and easy to sleep. A very pleasant experience.

  • Stayed: September 2010, traveled as a couple
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Thank nfb_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2011

We stayed at this hotel for 3 days, we had a kitchenette room with two double beds, the staff was extremely friendly and helpful, the room was clean, the pool was wonderful and the best part of the FREE shuttle to the area metro system. Getting around DC on the metro was made very easy. I highly recommend this property.

Room Tip: If extended stay, ask for the kitchenette, had microwave, refrigerator and stove cook top
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  • Stayed: August 2011, traveled with family
    • Value
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2  Thank cathyduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2011

The hotel requires better maintenance. Common areas poorly cleaned - both lobby and floors. Management seems lacking, with one housekeeping panic after another. Staff are well intentioned and try to help, but there seems to be a lack organization. Elevator is extremely slow.

The hotel hosts what seem to be religious events for large numbers of local residents. Their numbers are so large that one feels that they crowd out the guests (from parking spots to lobby and breakfasts rooms.

Otherwise my stay was the stay was good.

Room Tip: Great small Italian restaurant at 10579 FAIRFAX BLVD: VESPUCCI
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  • Stayed: August 2011, traveled solo
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Thank JayLou2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2011

We stayed at this hotel for 4 days while visiting Mt. Vernon and DC. We found the room comfortable and clean. The staff was nice. The breakfast provided was the standard for this hotel chain. The pool hours were odd in that it did not open until 5pm. If you have kids, that is not exactly too helpful. The hotel is about a 10 drive away from the metro. The hotel provides a shuttle service to the station, but it was not super convenient for a family. Also, this metro station is as far out from DC as you can get, so you will be paying the highest cost for metro tickets to get into the city. There are plenty of restaurants nearby. We liked this hotel, but it wasn't an ideal location for DC tourists.

Room Tip: Fridge and microwave in rooms are great!
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  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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Thank disneygirl85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Public Relations Manager at Comfort Inn University Center, responded to this reviewResponded July 28, 2017

Thank you for taking the time to let us know about your stay, we recently got full access to our account and we sincerely apologize that your review was over looked in getting a response, it is important to us that we answer all reviews no matter when they were posted. We like to hear from all our guest to ensure that everyone is satisfied with their stay, we take all of the comments and suggestions seriously they let us know what we are doing right and where we need to improve to make changes, so your opinion matters to us. we have made many changes since you stay and we hope that you will stay with us again in the future. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2011

This hotel was only $89/night, ($98 with tax). The pool was cloudy and had a strong chlorine smell. One reason I chose this hotel was because I like to swim laps and the pool looked nice in the pictures. However, it is only open from 5-10PM during the week, so I could not swim in the AM before I left. There is a lifeguard at the pool who told us this. The fire alarm went off @ around 7AM and everyone had to evacuate. I wasn't even dressed yet. Turned out it was a false alarm, but of course, the fire dept came and everyone had to remain outside for about 25 minutes. The room itself was okay. The beds were comfy and the room was clean. Typical free breakfast, but most of it was picked over by 8:30AM.

  • Stayed: June 2011, traveled with friends
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1  Thank VaDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Fairfax, Front Office Manager at Comfort Inn University Center, responded to this reviewResponded April 26, 2017

Hello
Thank you for taking the time to let us know about your stay, it is very important to us when we hear back from our guests. We sincerely apologize that your review was over looked and have no excuse but have learned from our mistake and we will ensure all reviews are properly responded to within a reasonable time frame. We hope that you will continue to write reviews where every you go. We wish you the best in all your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn University Center

Address: 11180 Fairfax Blvd, Fairfax, VA 22030-5048
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Fairfax
Price Range: $89 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University Center 2.5*
Number of rooms: 205
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Also Known As:
Comfort Inn University Hotel Fairfax
Comfort Inn Fairfax
Fairfax Comfort Inn

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