I stayed in Marriott Courtyard in Fairfax, VA for 3 weeks and found it a curse to hospitality industry since there are no exhaust fans in toilets. The front desk dont want to listen to you and behave like sheriffs of the hotel. Hotel has no shuttle service at all, breakfast serving to guests is upto the front desk if they like to add you or drop you in the morning breakfast list.Even Laundry is not free. Whenever i approached the front desk i found it empty and after awaiting if they show up they take the customer as a pain to them. I encountered everyone of them and no bodys approach was different from other towards guests. i think the the upper level management must visit it atleast once and put things right there otherwise the disgrace of the guests visting there will go forever. On checking out day i was told by the front desk that hold up amount from my credit card will be released in 10 days as i have to call my bank regarding the release of my hold up amount. I dont know who to blame of this staff attitude.
- Official Description (provided by the hotel):
- The renovated Courtyard Fairfax Fair Oaks is located near Fair Oaks Shopping Center and is less than 20 miles from George Mason University and Washington, DC. It features a state-of-the-art lobby, featuring flexible spaces to work or relax in, free Wi-Fi throughout and The Bistro which provides our Fairfax hotel guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Fairfax Fair Oaks Hotel Fairfax
- Fairfax Courtyard
- Fairfax Marriott