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“Just okay--not poor but below average” 3 of 5 stars
Review of Hyatt Regency FairFax

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Hyatt Regency FairFax
Ranked #8 of 21 Hotels in Fairfax
Washington DC, District of Columbia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Just okay--not poor but below average”
3 of 5 stars Reviewed August 11, 2014

I stayed at this property in May on a solo trip to get away from my husband and two kids! The price was right and the location was far enough away from my home in Washington, DC to make me feel like I had a mini vacation. I liked the running paths nearby and roads that led to a private lake where you could jog. Every imaginable chain store is in close proximity and there is a great sushi restaurant in walking distance, as well as a mall if you want to shop. As others have noted, the hotel was indeed quite dated and quite bleh considering the Hyatt reputation. Also, you could hear noise from the hallway and lots of noise related to plumbing (like people taking showers in other rooms). This noise actually woke me up in the morning. Finally, the stations available on tv were quite limited and the tv picture overall sucked. There was mildew on the ceiling in the bathroom.I would stay at this hotel again, however, if I got the same price I got in May as it served my purposes. Also a spa, Alexandre de Paris, is nearby as is Spa World in Centreville VA and I had fabulous services at Alexandre de Paris so all in all it was a good weekend.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank braziltropical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 14, 2014
Dear braziltropical,

We are delighted that you chose our hotel for your mini vacation and enjoyed our convenient location. We are excited to announce that we are in the planning stages of our multi-million dollar renovation that will address all of the room deficiencies. Thank you for sharing your experience through TripAdvisor. We hope to see you again on your next mini vacation to Fairfax.
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Lisle, Illinois
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

We got this hotel as a deal from Hotwire. The stay was nice and comfortable. We had a king and a queen bed and the room was spacious enough to walk around with turnable TV. The toiletries were replaced every day and the checkout at 12 PM worked favorable. DC is not too far off. It was just a 20 min ride from the hotel. Overall, a good choice to stay to visit DC.

Stayed August 2014, traveled with friends
Helpful?
Thank Niranchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 14, 2014
Dear Niranchan,

We are pleased that you found our location convenient and enjoyed our spacious suite sized rooms. Thank you for taking the time to provide feedback on TripAdvisor. We hope to see you again on your next trip to Washington DC.
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Myrtle Beach, South Carolina
1 review
4 of 5 stars Reviewed August 8, 2014

Just finished a four night day stay at the Hyatt at Fair Lakes in Fairfax, Va for a business conference. The rooms were clean and bed comfortable. I never heard any noise from construction or nearby rooms. The pool and exercise area worked for me. The breakfast buffet had a wide variety of foods to select. The staff were helpful and pleasant. Kudos to Mr. Andrew Coutinho who should receive the employee of the year award for his dedicated service. I had a pleasant experience and will inform friends and family to stay here in the future.

Room Tip: I stayed on the first floor in a smoking room with a clean air purifyer. This was a corner suite th...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank RVandervoort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 14, 2014
Dear RVandervoort,

We are thrilled that you had an overall enjoyable experience at our hotel. We are honored to have Andrew as one of our dedicated employees. We will be sure to share your kind comments with our team. Thank you for providing feedback through TripAdvisor and hope to see you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

This a great hotel, and the staff is even Greater! We stay here often - whenever we return to Fairfax, Virginia. Truly has become home away from home. Accommodations and amenities are great. Location is perfect for access to shopping, transportation, airport, and touring attractions. Staff is always professional, friendly and they go way out of their way to accommodate and make everyone feel welcome, comfortable and at home. Outstanding customer service. Outstanding management. A few names to mention and why we keep returning: Tamara, Theresa, Erin, Rani, Coung, and Rosa !! Thank you to all for making each visit we make to this Hyatt an extra special visit. We always look forward to returning!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Stephanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 14, 2014
Dear Stephanie V,

We are delighted that the staff has made you feel that this is your home away from home. We appreciate you sharing your experience on TripAdvisor and hope to see you again in the near future.

The Hyatt Fairfax family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 7, 2014

Despite reading the reviews here that complained about it being "dated" and "not a real Hyatt", I booked the hotel anyway as it was conveniently located near family we were visiting.

I am glad I did!

We stayed here for 5 nights in July and found the staff really lovely, the room clean and very spacious and overall great value. Now we didn't use the restaurant or gym but for what we needed, a place to stay with comfortable beds... it suited us just fine.

With two little kids, we appreciated the big sitting area and while the hotel is predominantly geared for business, all the space on the ground floor is great for roaming kids.

We would stay at this Hyatt again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank goinghome04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 14, 2014
Dear goinghome04,

We appreciate you providing feedback on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. We hope you have the opportunity to experience our three meal restaurant and 24-hour fitness on your next visit. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
83 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 5, 2014

Over many years I have stayed at this property I always enjoy and find myself coming back. The rooms are always cleans and well kept. The beds are comfortable, t.v.'s are up to date with wide screen. The rooms are quite where you don't hear a lot of noise if any. The staff personnel are always kind, courteous and in-tune with my every need.

It's located close and convenient to interstate 66 which takes you to and from DC only 20 minutes away. You are a short drive from everything you want/need restaurants, shopping (Fairfax Mall just only a 1/2 mile down the road). Dulles International Airport is also only short distance away.

I highly recommend this Hyatt Hotel when traveling in and around Fairfax, VA area!

  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank randy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 13, 2014
Dear randy w,

Thank you for making our hotel your first choice whenever you are in the area. We are lucky to be located in a such a great location that is convenient for all of our guests. Your feedback is much appreciated and we look forward to seeing you on your next visit to Fairfax!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shickshinny
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

Enjoyed our stay last night. The hotel lobby was chic, modern and beautiful although the hallways could use a makeover to compete with the lobby.. The breakfast buffet this morning was fresh and full of choices complete with a friendly staff and good service. The highlight of our stay though was our panoramic suite. These suites are located on the end of the hotel and are sweeping half circles wrapped around the entire end of the hotel allowing for a 180 degree circular shaped room featuring three very large glass sections- much larger than windows. For a new take on a hotel room this was the place to be! Never experienced such rooms at any other Hyatt or any other chain for that matter. Took my breath away!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara B, Manager at Hyatt Regency FairFax, responded to this review, August 13, 2014
Dear Mary E,

Thank you for providing feedback on TripAdvisor. We are happy to hear that you enjoyed our lavish breakfast buffet and our Panoramic suite with amazing views of Fairfax. We look forward to seeing you again very soon for another pleasant stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency FairFax

Property: Hyatt Regency FairFax
Address: 12777 Fair Lakes Cir, Fairfax, VA 22033-4903
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fairfax
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency FairFax 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Unwind at Hyatt Fairfax at Fair Lakes, the ideal hotel designed to meet the needs of both business and leisure travelers. Conveniently located off I-66 in the Fair Lakes development, this AAA Three Diamond hotel places you within minutes of premier shopping malls, major corporate offices, both Dulles and Reagan National airports, George Mason Universtity and the landmark sights of Washington DC. ... more   less 
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Also Known As:
Hyatt Fair Lakes Hotel Fairfax
Hyatt Hotel Fairfax
Hyatt Hotel Fair Lakes
Hyatt Fairfax
Fairfax Hyatt

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