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“Needs Improvement”

Best Western Emporia
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Best Western Emporia
Ranked #6 of 12 Hotels in Emporia
Yale, Va
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Needs Improvement”
Reviewed June 16, 2014

The Best Western was probably a very nice spot back in the day but it really need some improvements. The bathroom toilets are very small & I am a tall woman and it was like what the what! On a lighter note the beds are comfortable and the reception on the tv was great!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, June 27, 2014
Thanks for taking the time to write a review of your stay. Your feedback helps us improve. I hope to see you next time. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    98
    84
    66
    50
    30
See reviews for
127
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
South Carolina
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 4, 2014

Travelling down I-95S we found the Best Western in Emporia,VS to be a welcome sight. The staff were very friendly and helpful in regards to ordering the best take-out/delivery in the area, for which we were very thankful. It's a pet friendly hotel with a fee of $10 per animal per night, regardless of size. The room was clean and had no problems with hooking up to WiFi. The only issue we had was the AC didn't truly cool us down, but stayed a constant 70 degrees. Overall it was a great night sleep and the breakfast choices offered in the morning was fantastic.

Room Tip: Order from the Italian restaurant. The food is excellent and delivery was really fast.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muffy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, June 27, 2014
Thank you and looking forward to seeing you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gales Ferry, Connecticut
Level Contributor
124 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 28, 2014

The only thing I can say about this place is "nice people"! It is cheap, but if you are going to run a lodging busines, then you have to meet expectations for the good of your business!! The place should be condemned. I doubt whether it meets code for a place where folks live! Old everything, but not only old, but worn out, tired, just shabby, and NOT "shabby sheik". The desk person meeting us on arrival was great and the night clerk when we checked out was great too.

Room Tip: Skip this particular Best Western.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, June 27, 2014
Thanks for taking the time to write a review. I apologize for not meeting your expectations during your stay. We are always looking to improve and your feedback helps us do that. Feel free to contact us @4346343200 if you would like to discuss your stay further. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Emporia hotels

Allentown, Pennsylvania
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2014

Stepping into the room was awful. The furniture looked peed upon and the bathroom was unpleasant. The wall was expanding like it had a tumor and there was a build-up of black gook in one corner. At breakfast a cockroach scampered up the wall. Never again!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, May 20, 2014
Thank you for taking the time to write a review. Your feedback helps us to improve. I apologize for the issues during your stay. If you would like to talk to me I can be reached @4346343200. Once again I apologize and hope you will give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 15, 2014 via mobile

A quick overnite stay on our way from upstate, NY to myrtle beach, SC. We arrived at 11pm. Check in was quick and the room was clean. We had a family suite with 2 queen beds and a pull out sofa bed. The rate was great and rooms like these are very hard to find with a traveling family. Breakfast was good and the hostess was very friendly and helpful. Have stayed here before the last 3 years know a row and would recommend it to my friends.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, May 20, 2014
Thank you and looking forward to next time!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode Island
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 14, 2014

My husband and I arrived after a long day of travel 5/9/14. Upon check-in, I was informed that they had a new fitness center and I should check it out. When I entered, the local UPS driver was sleeping in the corner. I informed the woman at the desk and was told that he sometimes comes in to rest. Against my better judgment, we proceeded to check-in and were directed to a room at the back of the hotel on the ground floor. My husband went for a run and then all you know what broke loose..........women began screaming profanity at each other and they kept walking back and forth by my room. I contacted the front desk and was told that there had been an injury sustained in the exercise room and I really couldn't believe it. I felt that this was unacceptable and could only get worse. Truthfully, I was afraid for all my possessions that were in the back of our vehicle and for ourselves. Needless to say, our stay lasted less than an hour, and I would never ever recommend that anyone stay at this flop house.

Room Tip: Never ever take a room in the back and further, go somewhere else.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marycc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, May 20, 2014
Thank you for taking the time to write a review. I'm sorry you did not stay with us the whole night. I also apologize for the behavior of the other guest. I'm sorry that reflected upon us poorly. I hope you would consider staying with us again. Feel free to call me @4346343200 if you would like to discuss this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berwick, Maine
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 8, 2014

Hotel very nice stay. Room very nice and every thing clean. Breakfast set up nice and all items kept filled. Good supply of dining facilities in the area and hotel supplies a nice list of places to dine and directions to each. Staff very nice and helpful. We have stayed at this hotel several times and always had a good stay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ken7raine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, May 20, 2014
Thank you!! Hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Emporia

Property: Best Western Emporia
Address: 1100 W Atlantic St, Emporia, VA 23847-2841 (Formerly BEST WESTERN Emporia)
Phone Number:
Location: United States > Virginia > Emporia
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Emporia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Emporia 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Emporia Hotel Emporia
Emporia Best Western

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