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“Average”

Best Western Emporia
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Best Western Emporia
Ranked #5 of 12 Hotels in Emporia
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Average”
Reviewed November 24, 2013 via mobile

Me and the wife were looking for a place to stay overnight on a 8 hour drive from Georgia. I chose this place because I had Scorecard rewards points to burn. Anyway, we started out in a room with a busted shower and had to be moved. The staff was friendly and very helpful during this process. The second room was identical to the other room. The only issue I had were the hairs in the shower. Slept like a rock but hated the tiny fat pillows. The next morning we had the continental breakfast and it was just okay. I didn't expect too much coming into this but overall I was pleased with the place. The rooms were quite, staff friendly, and the location is great coming off i95.

Stayed November 2013
Helpful?
Thank jim0421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, January 3, 2014
Thanks for taking the time to write a review of your stay with us. We are always looking to improve and reviews help us to know our guests concerns. Hope you will stay with us again .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
    104
    91
    70
    53
    32
See reviews for
139
117
22
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Delmar, New York
Level 6 Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 8, 2013

This is an average motel. The staff was nice, the place was clean and overall it was comfortable. But--- the bed while comfortable, was noisy, the refrigerator was extra loud and they allowed one or more trucks to run their refrigeration units non- stop all night. Since the parking lot was fenced in the sound radiated into the rooms making ear plugs a necessity.
The breakfast was better than some but worse than others.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rufous72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, January 3, 2014
Thanks for taking the time to write a review of your stay with us. I'm sorry we did not meet your expectations during your stay. We hope you will stay with us again and give us another chance to make it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 6, 2013

We stay at this hotel at least two times a month for a few days each time for work. It's the best value around. Sure, it's not a Hilton, but the staff is beyond friendly, it's a great value and, from my experience, the rooms are always clean. Better beds than the sleep inn across the street and not as noisy.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leabug85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, November 8, 2013
Thank you and looking forward to seeing you next time!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, On
2 reviews
Reviewed October 28, 2013

Not a great experience by BW standards. Room smelled stale. linens were stained and furniture was dated, stained and badly worn. Maintenance and cleaning was shoddy. this franchise owner needs to clean up his act literally and figuratively Have been a BW client for many years and this has been my worst experience ever. Seriously thinking of changing my loyalty to some other hotel chain. Would definitely not recommend and will never book here again...this operation is not worthy to carry the BW logo

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JamesA846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, November 8, 2013
Thanks for taking the time to submit a review of your stay. I'm sorry you did not enjoy your stay with us. We are always looking to improve and your feedback is important to us. I hope you would consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Emporia hotels

Southbury
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 16, 2013

Stayed in room 126. Not only is there a strong urine and smoke odor, we found clothing left behind from another customer. The bathroom is moldy and disgusting. I was tempted to sleep in my car, but I didn't feel safe out there.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WGaipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, November 8, 2013
Thanks for taking the time to submit a review of your stay. I apologize for any inconvenience you may have experienced during your stay. We are always lookin to improve and your feedback is important to us. Please consider staying with us again so we can make it right. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

everything we good except the mattresses they made noise all night. didn't complain until the next am because we didn't want to move in the middle of the night. otherwise everything else was god. the hotel staff was very nice

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bather19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, November 8, 2013
Thanks for taking the time to submit a review. I apologize for any inconvenience you experienced during your stay. I hope you will come again so we can make it right.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turner, Maine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2013

We stayed here while traveling from Maine to Florida, we were very impressed with our pick & would stay here again. I would also recommend this for longer stays too. Very comfortable & clean! Right off 95 was great! Restaurants & gas stations a plus too! We will definitely make this our halfway pit stop in the future. Thank you Best Western! :)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 509WendyRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern47089, Front Office Manager at Best Western Emporia, responded to this review, November 8, 2013
Thank you!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Emporia

Property: Best Western Emporia
Address: 1100 W Atlantic St, Emporia, VA 23847-2841 (Formerly BEST WESTERN Emporia)
Phone Number:
Location: United States > Virginia > Emporia
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Emporia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Emporia 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Emporia Hotel Emporia
Emporia Best Western

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