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“AVOID THIS HOTEL!!!”

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Country Inn & Suites By Carlson, Emporia
Ranked #2 of 12 Hotels in Emporia
Reviewed January 19, 2013

No NBC. Explanation of channel not carried on cable is UNACCEPTABLE.
1/2 roll toilet paper and three tissues in room.
Wallpaper strip missing and extremely visible in bathroom.
No hot water or water pressure in shower.
Vending on 1st and 3rd floor only. None on second.
General manager Reba Williams on duty only from 11pm-7am to deal with complaints and adjust room charges is UNACCEPTABLE.
Ended up with 15% discount which only covered tax for a horrible overnight stay.
Corporate procedure reference #2754793 produced no satisfactory results.
HOTEL PROCEDURES AND EXPLANATIONS ARE HORRIBLE!!!!!
DO NOT STAY HERE!!!!!!

Room Tip: Check out everything in room before paying and bringing luggage to room.
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  • Stayed: January 2013, traveled as a couple
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Thank MiamiChristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reba W, General Manager at Country Inn & Suites By Carlson, Emporia, responded to this reviewResponded January 22, 2013

We value each and every guest. We are sorry you were not happy with your stay. I would like to discuss this further with you. Please call me at your convenience at the property at 434-336-0001. Thank you for being our guest and I look forward to speaking with you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (635)
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536 - 542 of 635 reviews

Reviewed January 5, 2013

This is a normal Country Inn & Suites which means is a very nice room at a good price. Nicely decorated, flat screen TV, lots of channels. All good, def the best chain amongst the Comforts, Best Westerns, Days...

  • Stayed: January 2013, traveled on business
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Thank Jack S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed here in December as an overnight on our way south. It's right off 95, so it's very convenient. Breakfast was pretty good for the "free" type and with the usual offernings. Waffles were good; sausage and orange juice not so much! The front desk staff, particuarly Reminta, was very welcoming, helpful and friendly. Rates for the night were okay.

There was some confusion about the reservation, but I think/hope that was finally resolved.

Rooms were clean. HVAC system cycled on and off and might keep a light sleeper awake.

Overall, I would consider it an average hotel in its category.

  • Stayed: December 2012, traveled as a couple
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1  Thank PatRemA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

Stopped at Country Inn and Suites in Emporia, VA while traveling. Hotel is nicely decorated and very clean. There is an indoor pool and hot tub behind the lobby. Rooms have refrigerators, microwaves and coffee set up. Cookies are in the lobby in the afternoon and at night and breakfast in the morning. There is room to park vehicles which are over-sized or towing boats or trailers.
You can walk to Cracker Barrel and Applebees as well as to some fast food places.
It is difficult to find the entrance to the Country Inn & Suites. You must enter behind the Cracker Barrel parking lot.
The only problem we had was noise from trains. There is an industrial area not far from the hotel and they often move train cars around at night resulting in a lot of loud train whistles. We hit it on a particularly bad night.

Room Tip: Rooms facing Cracker Barrel are quietest. If you are towing, you'll want a room in the front so...
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  • Stayed: December 2012, traveled as a couple
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Thank lakelorain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

This is a nice property right off of I95 but I am only giving this place an average grade based on the price. Check in was friendly and the room was very nice. Beds were fine and the shower was hot but be careful with the controls. They go from cold to nearly scalding rather quickly. Breakfast was great but there was no seating by 8am. The real problem was a lack of internet service that night. I wish hotels would try offer to compensate you when an important service that is offered can not be provided. Otherwise a an ok place to stay.

  • Stayed: December 2012, traveled with family
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1  Thank pkrchrds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012 via mobile

Driving to Florida and we needed a quick stop. The lady at check in was super friendly. I wish I remebered her name it was like 10pm on 12/27 and it started with a "C". It was a great way to pop in, sleep and wake up refreshed. And Applebees is literally right behind the hotel so my hubby and I enjoyed the convenience. I am not dissapointed!

  • Stayed: December 2012
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1  Thank Redkoolayde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

We have stayed at this hotel 3 times & always been very happy with the service & cleanliness. Generally Country Inn & Suites are good, however, I would caution about the Wilson NC Country Inn - flithy!

  • Stayed: December 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Emporia

Address: 107 Sader Ln, Emporia, VA 23847-1542
Phone Number:
Location: United States > Virginia > Emporia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Emporia
Price Range: $91 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Emporia 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inn And Suites Emporia
Country Inn & Suites Emporia Hotel Emporia

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