The manager CHANGED MY RATES after I had made the reservation and got to the hotel. I am handicapped and in a wheel chair and did not want to move again so I agreed to pay the higher rate. And a week later she tells me the courtesy van, which I had called and confirmed prior to making my reservation to drop me off at a nearby location, can no longer take me there....
... I had moved from a Residents Inn in Princeton, NJ and had called and made arrangements prior to my arrival... While in a wheel chair I had to pack all my belongings and move to a Holiday Inn in Herndon, VA...
...worst experience ever....
- Official Description (provided by the hotel):
- Residence Inn Dulles Airport at Dulles 28 Centre is located just minutes from Dulles International Airport, Dulles 28 Centre and along Route 28. Our hotel provides access to the area's top attractions. Amenities at our Dulles extended stay hotel include a fitness center, indoor pool and complimentary breakfast buffets daily. We also provide complimentary airport shuttle upon request. Guest suites in our Dulles, VA hotel include fully-equipped kitchens with granite countertops, luxurious bedding and free internet access. ... more less
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- Also Known As:
- Residence Inn Dulles Airport At 28 Centre Hotel Dulles
- Dulles Residence Inn