The Marriott at Dulles is the worst in the system. Marriott prices but a poor facility and badly managed.
I was assigned a room with a very noisy air conditioning/heating system. The room was 66 degrees F when I checked in. The heat did not work. After shivering I called the front desk and ask for an engineer. The engineer never came. I called again and asked for blankets. The blankets never came. Finally, after two hours, I got up, repacked, and hauled my luggage to the front desk and asked for another room. The second room was OK but not the Marriott quality. The elevator needs maintenance. Bumpy with lots of sudden drops.
When I checked out I explained my two hours of agony as asked for room compensation. It was denied by a very arrogant front desk manager. So I paid the full fare.
Not sure what has happened to the Marriott quality and integrity. Usually it is good but not at the Marriott Dulles airport.
- Official Description (provided by the hotel):
- Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more less
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- Also Known As:
- Washington Dulles Airport Marriott Hotel Dulles
- Dulles Marriott