Stayed Feb 25th before an early flight to Hawaii the next day. Upon entering the hotel's front door, I was greeted by the Front Desk Supervisor (Amy), who actually came out from behind the counter to ask if I was checking in. I was so impressed with this lady, who went absolutely out of her way to make me welcome. Once I gave my name, I was specifically thanked for being a Marriott Gold Elite member, and for the level of patronage that represented. I really felt valued. (Believe me, this isn't the case at all Marriotts). And it wasn't just Amy; During the entire stay, the front desk personnel (all of them) extended me this same level of genuine concern and friendly hospitality.
The hotel has been renovated since I last stayed. The lobby is lovely, stylish, and comfortable. You can eat dinner either in the restaurant or the lobby (food and waiters are the same, from the Aviate Restaurant). My husband and I both were delighted with the food. The appetizers, dinners, and dessert were really, really, good The menu offerings were creative and elegant (but reasonably priced). This was a surprise, given that it is an airport hotel (the previous restaurant was not one-tenth as good as this one is). Great service, too. Who would have thought? I found the ambiance there in the lobby lounge to be comfortable, mellow, relaxing, and smooth. We were very glad to have this fine meal the night before such a long travel day, because we did not get another decent meal for a long time.
From start to finish, it was a wonderful stay. Well appointed room, comfortable bed, very clean. All the expected amenities of a rewards program member were offered to me without my even having to request them. The staff all were truly gracious and service-oriented. My reservation was in good order and everything went very smoothly. Airport shuttle service is so prompt and friendly here; you never have to worry about making it to the airport on time, even for extremely early flights. You are amazingly close to the airport here...right on the airport grounds.
If there were problems before, as some reviewers in the past have alluded to, they seem to be completely resolved now. Attentive staff and computerized reservation system apparently completely in order. I honestly have not one single complaint about this hotel and will make it my "park n' fly" from now on whenever I fly out of Dulles. The two-week free parking is a great value for me, and I feel that the car is much safer than in the long-term airport parking lot.
- Official Description (provided by the hotel):
- Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more less
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- Also Known As:
- Washington Dulles Airport Marriott Hotel Dulles
- Dulles Marriott