I had made a reservation here BASED ON INFO THAT THEY HAD AN AIRPORT SHUTTLE AVAILABLE. (note their web page says airport shuttle AND Marriott 800 customer service checked and assured me that they had airport shuttle including very late).
After plane delay, I got in after midnight. NO shuttle. NO offer of help from night mgr; did not offer to pay transpo; did not add points. Upgraded room which was totally meaningless as I already get all ammenities from Marriott.
There are many Marriott properties in the area, couldn't they have some agreement to help each other for late flights? The manager the next day did take off the room bill, the $$$ I had to spend to get here.
(Look for one of these: several Courtyards, Springhill Suites, Residence Inns, Townplace Suites, and regular Marriotts).
The usual continental breakfast.My room has a dreadful ironing board and a noisy airconditioner.
There are great Marriotts in this area where you are accommodated better.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites by Marriott Dulles Airport has newly renovated guest rooms and suites include a free hot breakfast Park, Fly rates available as well as long term parking Complimentary Dulles airport shuttle from 4:30AM to 12 Midnight with ample hotel parking - 1.1 Miles from airport ... more less
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- Also Known As:
- Fairfield Inn And Suites Dulles Airport
- Fairfield Inn & Suites Dulles Airport Hotel Dulles
- Fairfield Inn Dulles
- Fairfield Dulles
- Dulles Fairfield Inn