No desk clerk upon arrival. Waited and waited. Finally,we got registered. Walked upstairs to room with luggage, but entry card did not work. Back downstairs we go. Given another entry card. Walked back upstairs, only to find room was not made up, in total disarray. Walked back downstairs, given another key and told to go to another room. Back upstairs we go with our luggage. Staircase was filthy. Area around spindles never cleaned and balls of dust evident. Hallway carpeting needed cleaning close to all the walls. No coffee or cookies available, as advertised. I checked my bank account via the internet and found they had charged my account over $20. more than they should have. I advised them and they said it would be corrected. It wasn't. A few days later I contacted the head office of Country Inn and Suites, and a day or so later my account was credited with the amount they overcharged. The next morning, we attended the buffet breakfast and it was excellent. Still, I would never go back there and would not recommend it to any travellers. Have stayed at other Country Inn and Suites and was always happy, particularly the one in Ashland, Va. Not this time. Only one restaurant and a greasy Burger King available. Find alternative accommodations.
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- Also Known As:
- Country Inn & Suites Doswell Hotel Doswell
- Country Inn And Suites Doswell