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“If you get the chance, don't.”
Review of Applebee's

Applebee's
Ranked #73 of 127 Restaurants in Danville
Price range: $6 - $20
Good for: Bar scene, Families with children
Restaurant details
Good for: Bar scene, Families with children
Reviewed January 3, 2012

We went here because my husband got a gift card for Christmas so we thought we would try it. The service was ok. The food was not even that good. The spinach artichoke dip and found more artichoke hearts than anything else. We won't be going back anytime soon, that's for sure.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Beigedawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 - 21 of 21 reviews

Reviewed November 9, 2011

We travel 300 days per year and consider Applebees a "safe haven" in rural areas. Good, not great, food, consistent service, good atmosphere.

Well, not the restaurant in Danville, VA. While the appearance and interior are very nice (nicer than most Applebees), the bar and food service was terrible. Absolutely terrible.

It was a night of failure, from the very start.

First, I order their best margarita, the Perfect Patron. Guess what? They're out of Patron. Have been for "days". Unreal. How hard is it to keep inventory on your bar? How hard is it to get one bottle in after "days"? Order the normal "Perfect" margarita. Comes in a glass, without the mixer of extra margarita you pay for and was not made correctly. Waitress says "I didn't know you ordered the perfect". Umm, that's all we talked about.

Next comes the appetizer. Ordered bar-b-que hot wings. They arrive in 20 minutes, totally dry and hard and cold, about 1/3 of them actually having sauce on them. We each try two (hoping the first was just bad) and call the waitress over and send them back.

GET THIS. THE WAITRESS RETURNS WITH 6 WINGS INSTEAD OF TEN, AS WE ARE HAVING THE TOTAL OF 4 WE TRIED DEDUCTED FROM OUR ORDER TOTAL! Yes, the food quality was unacceptable, but as we tried them (had to to find out they were terrible), we are having these terrible pieces deducted from our order. Unreal!

Call the manager over, she is very polite and apologetic and goes to get the situation fixed. Out comes 12 totally dry, overcooked, virtually sauce free wings. Totally different than any other Applebees and not acceptable anywhere (quality wise).

We just let them sit and say "forget it, lets just go". We ask the manager to let us pay and just go, but she says she'll personally make our entrees and take care of the cost of the wings. I said "just take them back". We decide to stay, as the manager is very nice (think her name was Lucy).

Well, the food comes out and it's terrible, as well. Poorly prepared, not anywhere near the way things are made across the US at Applebees. Tequila Lime Chicken was totally dry (realllllllllly dry), wife's food was cold. I asked the manager "Did you make this as you told us you would?" Nope, she let someone else do it "As they were already making it."

Paid for our drinks, left, and will NEVER go back.

We work in the car race industry and hit maybe 10-15 Applebees across the US annually. We've never experienced a bad (some are admittedly better than others) Applebees we wouldn't go back to until this time.

We are warning all our race fans: Avoid the Applebees in Danville, VA.

Good Luck if you go!

Mike

    • Value
    • Atmosphere
    • Service
    • Food
Thank sidelinesports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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