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“Great for smokers and direct bookers”

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Super 8 Daleville/Roanoke
Ranked #1 of 2 Hotels in Daleville
Certificate of Excellence
Reviewed March 10, 2014

This is a recently-renovated, budget hotel along I-81 near Troutville/Daleville. My goal was just to have a clean, quiet, warm place to sleep. Amenities were secondary.

As indicated by my review title, I found two major shortcomings of this otherwise nice-for-the-price hotel. One was that my reservation, made through Ex-----, did not make it into their system. I spent 30 minutes at the front desk with the clerk and on hold with the customer service person at that travel site to resolve the matter (eventually via fax). There was some comment from the agent about Super 8's "centralized reservation system", but based on their antiquated front desk phone (which might have not even been touch-tone), I suspected a system incompatibility, possibly due to Super 8's own system. They ought not offer rooms through booking services that (according to the front desk person) regularly fail to transmit info properly.

The second big problem was the overwhelming stench of cigarette smoke, even in the nonsmoking wing of the building. In theory, this is separated from the smoking side of the building. The lobby is in between as well as multiple sets of access doors. Perhaps people just book nonsmoking and smoke anyway - I don't know. But it was terrible, especially with the heat on (and as it was sub-freezing outside, the heat needed to be on). I left as soon as I could in the morning once I tried out the breakfast at 6am. And it wasn't just my room - the whole nonsmoking wing smelled of cigarettes. I didn't even see people smoking outside - it just was there in the air.

The breakfast area is quite small, and easily gets overcrowded, and the breadth of choices is pretty small, but the quality of items is good.

I would consider returning only if the chain goes entirely nonsmoking. They obviously have trouble enforcing nonsmoking or controlling the drift of the smell.

Note, my lower ratings reflect air quality - the room furnishings, decor, etc., is notably better than average for the category. Also, if you don't mind chancing a "no vacancy" situation, this place advertises in the hotel coupon books found at the state welcome center. Their deals are for walk-ins only, but you can call ahead to check availability. Turns out in my case the hotel would have gotten the same amount for themselves; the excess I paid went to Ex-----.

Room Tip: If you're a smoker or live with one, any room will do. If you're not, and smoke bothers you...
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  • Stayed: March 2014, traveled with family
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Thank cspan37421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 - 361 of 553 reviews

Reviewed March 5, 2014

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Super 8
Thank Duane C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 27, 2014

  • Stayed: February 2014, traveled with family
    • Value
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Review collected in partnership with Super 8
Thank masrejay
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 24, 2014

  • Stayed: February 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Super 8
Thank Matthew L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Greta P, General Manager at Super 8 Daleville/Roanoke, responded to this reviewResponded April 7, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 18, 2014

We were very pleased with the price we paid, the location of the Super 8 for our needs, and the room! Very nice! However, the smell in the hallway leading to our room was not good, smelled of cigarette smoke, etc.and we elected to eat breakfast elsewhere due to the below average selection of breakfast items. The
staff was nice!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Super 8
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta P, General Manager at Super 8 Daleville/Roanoke, responded to this reviewResponded March 19, 2014

Our breakfast meets the guidelines of Wyndham Super 8 requirements, I apologize if it was not to your liking.

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Reviewed February 4, 2014

Read many good reviews about this motel. They very accurate. The place was very clean and quiet, in a good location and would recommend Super 8 Daleville to anyone staying in the area. Breakfast wasn't over the top, but good options very close by.

  • Stayed: January 2014, traveled with family
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Thank richnlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

I stay at this location frequently. During winter bad weather as well as a staycation. I ve never had any thing but exceptional service.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Super 8
Thank Yvonne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta P, General Manager at Super 8 Daleville/Roanoke, responded to this reviewResponded March 19, 2014

Thank you for your business and keep coming back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Daleville/Roanoke

Address: 446 Roanoke Rd, Daleville, VA 24083-3020 (Formerly Econo Lodge)
Phone Number:
Location: United States > Virginia > Daleville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Daleville
Price Range: $59 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Daleville/Roanoke 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Super 8 Daleville Hotel Daleville
Super Eight Daleville
Daleville Super 8
Daleville Super Eight

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