Disappointed in my checkin process and being overcharged. Pay attention to your bill. I was charged more than my receipt and more than I was quoted. Still unsure of why. Hope to get things resolved soon.More
- Free Wifi
- Free parking
Disappointed in my checkin process and being overcharged. Pay attention to your bill. I was charged more than my receipt and more than I was quoted. Still unsure of why. Hope to get things resolved soon.MoreShow less
Thank you for your recent stay and feedback.
We looked into your concerns and per my previous email, the 20.00 incidental fee is a hold on your account until you check out. At that time the fee drops off and you paid the quoted amount,
We sincerely apologize for the confusion.
We enjoyed our visit to this motel. The rooms were clean, spacious and quiet. The included breakfast was very good. All the staff were friendly and helpful. The location is convenient to Rt. 29, just look at the directions carefully since it is located a little distance from the exit, on a service road that parallels Rt. 29. Highly recommended!
We are happy to hear that you enjoyed your recent stay with us, it was our pleasure to serve you and we look forward to seeing you again in the future.
I have stayed at this Hampton Inn since October 1, 2019. I am a travel nurse. The hotel is conveniently located to restaurants and shopping. Staff are friendly and exhibit great customer service. The hotel is new and very clean. I strongly recommend staying her for business or pleasure.
We have absolutely loved having you as a guest and are sorry to see you go, we wish you well with your new positions and hope to see you again should your travels bring you through Culpeper.
My first visit was not a good one because there were live stink bugs in one room and lady bugs (both live and dead) in another room. When I saw two live stink bugs in one room I requested another room. In this new room there were five dead lady bugs on the window sills. Also, the mattresses are high so if you are short you may have difficulty getting in the bed. Hotel employees told me that there has been a problem with stink bugs in Virginia. The employee also said that the hotel is located near woods and bugs may be coming in due to the location of the hotel. Due to the 100 percent satisfaction guarantee I was informed that I would not be charged. Perhaps in the warm months this hotel would be nice place to stay; the furniture was nice.
Stayed here over the Christmas holiday. Real nice rooms, very clean. Staff very friendly and helpful. Location not close to any dining spots so the breakfast was just right. Only odd thing about the hotel was storage for clothes. Big closet but a small area under the TV/desk area with small drawers. Does not work with two people staying for a few days.
Thank you for taking the time to review your recent stay with us.
We are happy to hear that your visit was most enjoyable . We look forward to welcoming you back should your travels bring you to Culpeper.
The entire experience during this stay was exceptional. Paul was so friendly, courteous, and helpful when we checked in. Paul verified that we were Hilton Honors members and offered us complementary bottled water. The entire hotel is in superior condition. I was told it opened April 2019 and the "newness" shines through. I used the fitness center, and my wife spent time in the pool. All equipment and the pool in new condition. Room was great although it could have used a second chair. Bathroom was immaculate. Breakfast was good, but could have been enhanced by some biscuits and gravy. Potatoes in the steam table were not as crisp as we prefer. Yogurt and fresh cut fruit were available for the health conscious. Excellent value. I highly recommend this hotel. We requested and received a top floor room away from the elevator. Super quiet.
Thank you for your recent stay with us.
We are thrilled to hear that we exceeded your expectations and that your stay was most enjoyable. I will be sure to pass your kind words on to Paul.
We look forward to welcoming you back next time your travels bring you through Culpeper.