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“Just okay but very expensive!”

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Holiday Inn Express Hotel & Suites
Ranked #2 of 7 Hotels in Culpeper
Certificate of Excellence
Reviewed August 18, 2013 via mobile

Everything here is just average. This has the most expensive place as compared to all other Holiday Inn Express, Hyatt Place and Hampton Inn I have stayed all year. There isn't any other better choice in Culpeper. Breakfast consisted of mostly processed food. Exercise room had 4 machines and certainly not as nice compared to the Hyatts and Hampton Inns. That's the way it's somedays.

  • Stayed: August 2013
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Thank JPDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded September 2, 2013

Dear JPDallas,

Thank you for your feedback regarding your stay with us. We appreciate you taking the time to help us continually improve our guests services.

Regarding our rates, we ensure that we are competitive with other hotels in the area and I am sorry if you found our rates to be high.

We welcome feedback as it assists us in our never-ending task to better ourselves and improve things for our guests. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. Once again, thank you for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (190)
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125 - 131 of 190 reviews

Reviewed August 17, 2013

We arrived at the Holiday Inn Express on Friday evening, spending a day at a family reunion on Saturday and departing Sunday for home. We really didn't have much in the way of expectations, and to be perfectly honest really don't consider Holiday Inn Express when looking for hotels when traveling, but this hotel was selected for relatives traveling in the area. We arrived, the rooms were very clean, very well decorated and laid out very well. The service was exceptional. The free breakfast was unsurpassed in both quantity and quality of food served. Our overall stay experience was through the roof.

We left not only very happy staying at this hotel, but will seriously look for other Holiday Inn Express Hotels for future stays!!!

Great Job!!!! The way business should be run!

  • Stayed: July 2013, traveled with family
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Thank Jack P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I stayed here for 2 nights during a teacher seminar at the Library of Congress A-V branch. This hotel has a lot of little touches that make it stand out from other "chain" hotels. I was greeted with a bag of treats upon check-in. There is a bowl of apples in the lobby--I think I had 2 a day while I was there. There is also a bowl of bottled water for the taking, as well as cookies in the lobby, and free breakfast each morning. I took advantage of every single one of these amenities! The room was clean and comfortable, and the bed was comfortable with plenty of variety in the pillows (not all too flat or too fat). I used the fitness room but not the pool, although it looked just fine. The front desk folks were very nice and helped me find a route to run nearby. This hotel did Culpeper proud, and I would happily stay there again.

  • Stayed: August 2013, traveled on business
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Thank Katrien V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

We stayed one night and loved this hotel. At check in they gave me a welcome bag with little snacks for being a rewards member. The hotel room was very nice, king bed was super comfortable, and it was very quiet. The room had a refrigerator and microwave, and the bathroom was large and very clean. We had a great breakfast with yummy cinnamon buns. The hotel is at the edge of Culpeper with easy on and off access to the highway. I would definitely recommend this hotel and will stay here again next time I am visiting the area.

  • Stayed: July 2013, traveled with family
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Thank Wilson60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

LOVED our stay at the Holiday Inn Express in Culpeper. We were there for a horse show, and they had fresh carrots waiting by the door for any of us to take to our horses! Now that's thoughtful! A welcome bag, cookies in the lobby, apples, butterscotch candies and an extensive, delicious breakfast. The rooms are big and roomy, and the beds are wonderfully comfy. We'll be back! Thank you!

  • Stayed: July 2013, traveled with family
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Thank Annabelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

After our less-than-stellar stay at the Doubletree in Charlottesville, this hotel was a breath of fresh air. The front desk clerk was warm and welcoming! Our room was clean and ready when promised! The breakfast buffet was delicious, and included hot menu items, not the typical cold cereal and carbs. Apples were always available, and there are cookies in the afternoon. We will definitely be back!

  • Stayed: July 2013, traveled with family
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Thank wearymom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

We come to Culpeper every couple of years to visit family. We've stayed at a nearby hotel which was fine, but this place had opened since we last visited so we thought we'd check it out.

I kind of goofed up our reservations so we arrived a day earlier than our reservation. We got a double queen room instead of the king we reserved, which was totally fine, and we liked the room enough to just stay there for the week instead of getting resettled in the morning.

The room was nice. The beds super comfy and each had 4 pillows. AC was plenty effective which is key for Virginia in the summer.

Each and every staff member was pleasant, helpful and asked after our stay and experience. Housekeeping was on top of things and our room was always done when we got back to our room, a problem we encountered with the other hotel we stayed at in town. We felt comfortable enough to leave our lap top out while we were there and nothing was disturbed.

We really did not get bothered by any extraneous noise from other guests while in our room. Our relatives heard some really drunk guests having a party in the lobby. They were a bit out of control and started insulting some other guests. The front desk people disbanded the rowdy group, apologized the offended group, comped their stay and gave them an additional extra night for another stay. I love this kind of service recovery, when staff are empowered to do this on their own rather than wait for a complaint to the management.

The breakfast was what one would expect. We took what we wanted and left what we didn't. Appreciated that the breakfast area/tables were kept very clean and tidy. Kids got a kick out of the automatic pancake maker. There were healthy options out and to go bags available. Granola bars on the desk for those in a super hurry.

It was fun that on Monday thru Thursday there were snacks in the lobby in addition to the cookies put out. Later in the evening there was a movie shown on the big screen with bags of popcorn available. Apples were always available as was coffee.

We'll be making this our new home away from home while when we stay in Culpeper. The only thing that could make this place better would be if they were pet friendly.

The pool was small and a bit over chlorinated, but considering the weather and time of year, that is understood. We only used it once when the niece and nephew were over on a rainy day. Plenty of towels around and as it was midweek we had the place to ourselves.

Yeah, it is the priciest place in town (according to most of the sites we visited) but in our thoughts it was well worth the price for the comfort and ambiance.

  • Stayed: June 2013, traveled with family
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Thank LauraT1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 787 Madison Rd, Culpeper, VA 22701-3325
Phone Number:
Location: United States > Virginia > Culpeper
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Culpeper
Price Range: $128 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Our Culpeper hotel offers close access to the best of the Piedmont River Valley. The Holiday Inn Express Hotel & Suites Culpeper, in the quaint horse country of Virginia, is an ideal destination for history buffs, wine connoisseurs and nature lovers.If you re traveling on business, our Culpeper, Virginia hotel offers a great location near many corporate offices. Merillat Industries and Schwan Food Industries are both within three miles of our Culpeper hotel, and the Culpeper Fairgrounds are also just a few minutes away.Our hotel in Culpeper, situated in the Piedmont River Valley, provides close proximity to several of Virginia's most historic sites and attractions. Many important Civil War battlefields are also nearby, including Brandy Station, Cedar Mountain and Kelly's Ford. Famous homes within 30 minutes of our Culpeper hotel include James Madison's Montpelier home and Thomas Jefferson's Monticello home. Additionally, our hotel is near the Gray Ghost, Prince Michel and Unicorn vineyards. Tours and tastings are offered at these Culpeper vineyards daily.When you stay at our hotel in Culpeper, take advantage of the indoor pool and fitness center. Before heading out for the day, you can stop by the hot breakfast bar featuring our signature cinnamon rolls. Reserve your Culpeper hotel reservations today and see the beautiful sites and historic attractions that Virginia has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Culpeper
Holiday Inn Express Hotel And Suites

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