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“Best place in town” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
Ranked #2 of 7 Hotels in Culpeper
Certificate of Excellence
Chicago, Illinois
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best place in town”
5 of 5 bubbles Reviewed July 4, 2013

We come to Culpeper every couple of years to visit family. We've stayed at a nearby hotel which was fine, but this place had opened since we last visited so we thought we'd check it out.

I kind of goofed up our reservations so we arrived a day earlier than our reservation. We got a double queen room instead of the king we reserved, which was totally fine, and we liked the room enough to just stay there for the week instead of getting resettled in the morning.

The room was nice. The beds super comfy and each had 4 pillows. AC was plenty effective which is key for Virginia in the summer.

Each and every staff member was pleasant, helpful and asked after our stay and experience. Housekeeping was on top of things and our room was always done when we got back to our room, a problem we encountered with the other hotel we stayed at in town. We felt comfortable enough to leave our lap top out while we were there and nothing was disturbed.

We really did not get bothered by any extraneous noise from other guests while in our room. Our relatives heard some really drunk guests having a party in the lobby. They were a bit out of control and started insulting some other guests. The front desk people disbanded the rowdy group, apologized the offended group, comped their stay and gave them an additional extra night for another stay. I love this kind of service recovery, when staff are empowered to do this on their own rather than wait for a complaint to the management.

The breakfast was what one would expect. We took what we wanted and left what we didn't. Appreciated that the breakfast area/tables were kept very clean and tidy. Kids got a kick out of the automatic pancake maker. There were healthy options out and to go bags available. Granola bars on the desk for those in a super hurry.

It was fun that on Monday thru Thursday there were snacks in the lobby in addition to the cookies put out. Later in the evening there was a movie shown on the big screen with bags of popcorn available. Apples were always available as was coffee.

We'll be making this our new home away from home while when we stay in Culpeper. The only thing that could make this place better would be if they were pet friendly.

The pool was small and a bit over chlorinated, but considering the weather and time of year, that is understood. We only used it once when the niece and nephew were over on a rainy day. Plenty of towels around and as it was midweek we had the place to ourselves.

Yeah, it is the priciest place in town (according to most of the sites we visited) but in our thoughts it was well worth the price for the comfort and ambiance.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LauraT1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

167 reviews from our community

Traveler rating
    105
    43
    12
    4
    3
See reviews for
53
41
8
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
West Seneca, New York, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 25, 2013

Absolute delightful hotel!! Rooms were spacious, extra pillows in Soft or Firm, bed very comfortable. Room and bathroom spotless. No bathtubs, walk in shower. No safe in room was my only complaint.
Complimentary breakfast was exceptional, fresh fruit always available at entrance door. Staff very friendly. Indoor pool wonderful. A delightful hotel stay in every way.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

We stopped at this hotel during a road trip. The staff was welcoming and helpful. We got a first floor room near the back door and were able to get our luggage in and out when we arrived at night with no trouble and with no fear of disturbing other guests. The location of the room was also a bonus upon leaving the next morning. The hotel was extremely clean and well-maintained. Breakfast was plentiful and delicious. Overall, I was very pleased with our stay and would not hesitate to stay here again.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catadair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

I highly recommend this hotel to anyone! This hotel was well maintained and comfortable. What stood out the most to me were the "people" working her were professional yet extremely personable and helpful. You can tell that management has gone out of its way to think of the added "extra's" (welcome bag, snacks, nightly movie etc...) of to make your stay enjoyable! Thank you!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed June 5, 2013

Hotel was clean, staff friendly and helpful....towels were nice and fluffy....breakfast seemed to alternate between two eggs choices (scrambled eggs or cheese omlette), fruit, biscuits, cinnamon buns, make-your-own pancakes, etc. On the days when we did not have much time for breakfast, the staff was very helpful in getting containers/bags so that we could get b'fast to go! Coffee and tea available all day. Assorted cookies (which were very good) in the afternoons; fruit, bottled water and granola bars throughout the day...There were treats in the evenings like nachos or popcorn. Movies shown at 8pm! Certainly made you feel at home!

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank island-gal-in-NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, June 24, 2013
Dear island-gal-in-NJ,

Thank you for sharing your comments online.

It is a real pleasure to read that you had a pleasant experience with us.The fact that you felt at home is exactly what we strive for. We want all our guests to feel at home, and I am very happy that we were able to achieve this goal.

Thank you for providing us with motivation to provide even better service to our wonderful guests such as yourself. I hope you had a wonderful vacation, and should you have any future accommodation needs, we look forward to the opportunity to welcome you home again.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

This was my first time staying in Culpeper or a Holiday Inn Express and I was quite impressed. The woman who greeted us at the front desk was extremely friendly and happened to be putting out fresh coffee and cookies upon our arrival. The room was much larger than I thought it would be and it was very clean. Great breakfast for a buffet and good location for Culpeper.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed May 13, 2013

I haven't stayed at other Holiday Inn Expresses very often but this didn't seem much different from the rest. Mediocre room, mediocre breakfast. It's at least kept clean but I can't say there's much special about it. The pool is indoors which is a bummer. Service was good.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank avidgolfer2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, June 4, 2013
Dear avidgolfer2010,

Thank you for staying with us and providing us with your valuable feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations, and I apologize you were not satisfied with the hotel conditions. Rest assured that your comments will be reviewed by our team and take actions accordingly. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 787 Madison Rd, Culpeper, VA 22701-3325
Phone Number:
Location: United States > Virginia > Culpeper
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Culpeper
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Our Culpeper hotel offers close access to the best of the Piedmont River Valley. The Holiday Inn Express Hotel & Suites Culpeper, in the quaint horse country of Virginia, is an ideal destination for history buffs, wine connoisseurs and nature lovers.If you re traveling on business, our Culpeper, Virginia hotel offers a great location near many corporate offices. Merillat Industries and Schwan Food Industries are both within three miles of our Culpeper hotel, and the Culpeper Fairgrounds are also just a few minutes away.Our hotel in Culpeper, situated in the Piedmont River Valley, provides close proximity to several of Virginia's most historic sites and attractions. Many important Civil War battlefields are also nearby, including Brandy Station, Cedar Mountain and Kelly's Ford. Famous homes within 30 minutes of our Culpeper hotel include James Madison's Montpelier home and Thomas Jefferson's Monticello home. Additionally, our hotel is near the Gray Ghost, Prince Michel and Unicorn vineyards. Tours and tastings are offered at these Culpeper vineyards daily.When you stay at our hotel in Culpeper, take advantage of the indoor pool and fitness center. Before heading out for the day, you can stop by the hot breakfast bar featuring our signature cinnamon rolls. Reserve your Culpeper hotel reservations today and see the beautiful sites and historic attractions that Virginia has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Culpeper
Holiday Inn Express Hotel And Suites

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