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“Business Travel in Covington”

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Magnuson Hotel Mountain View
Ranked #2 of 4 Hotels in Covington
Ashland, Virginia
1 review
“Business Travel in Covington”
4 of 5 bubbles Reviewed July 18, 2012

I recently, (July 2012) had an opportunity to visit Covington, VA on business. Normally, I'm a Hampton Inn or Courtyard customer, but with no facilities in Covington, I decided to take a chance on the Best Western. I found the Best Western to be a very pleasant surprise. The room was clean and comfortable. The room amenities were more than adequate and included things I don't get in the other hotels, like fridge and microwave. The room was value priced at about $50 less than I usually spend and included a full breakfast. Staff was friendly and the room was quiet. Also, a great benefit for me, the A/C worked great! One last thing, the free internet service was very fast, which is becoming a problem at many hotels these days.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CovingtonLodging, General Manager at Magnuson Hotel Mountain View, responded to this review, July 20, 2012
Thank you for taking the time to respond regarding your stay at our property. We appreciate
the feedback and are glad to hear that you enjoyed your stay.

We thank you for choosing Best Western and hope that we can be of service to you again
in the future.

Sincerely,


Michael Keyser,
General Manager
Best Western Mountain View
Covington, VA 24426
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    29
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    47
    40
    43
See reviews for
70
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13
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Akron, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

My husband and I were on our way to Williamsburg, VA when we were caught in the massive power outage throughout the eastern part of the US. We kept traveling down I-77 and realized that there was no gas to be had, no food, no bathrooms, no place to stop and feel safe, and our Verizon cells were out. It was a scary situation. We ended up at Mountain View and were greeted as if we were family. This owner did everything he could to meet our needs as best he could. There was no electricity, etc. but he offered whatever he had available. He only charged $20 for the night - he could have made a fortune but chose to be a "light" in a very dark moment. They had lost much of their food because of the power outage but we heard him tell the employees to get out everything they had available to feed the people.

This motel is older but was clean and the pool was quite nice. We would not hesitate to stay here again - only this time it would be by choice. A huge thank you to this gentlemen who wasn't closing his inn but rather was doing all he could for others.

  • Stayed June 2012, traveled with family
    • Service
Helpful?
2 Thank flbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Magnuson Hotel Mountain View, responded to this review, July 10, 2012
Thank you for taking the time to offer your feedback on your experience at our property.

We appreciate the comments and hope to see you again in the near future.

We appreciate your business very much.

Thanks again,

Michael Keyser,
General Manager
Best Western Mountain View
Covington, VA 24426
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, Virginia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 7, 2012

Stayed here for the Greenbrier classic golf tournament (2nd year staying here for the tournament) and have no complaints. Now, this hotel is NOT the homestead or the Greenbrier (both of which we have stayed in) but the hotel is easy to find (right off the interstate), clean and has most of what you need. Pool, ice, restaurant, bar....Food is not 5 star mind you but is good and its right on site.

Already booked for next years tournament if that tells you anything. The staff is VERY nice and very helpful. The lady working the desk when we checked in had no power at her house but was upbeat and not complaining.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wipledale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed June 15, 2012

Room 139 had bedbugs Wed. June 14/12. Roommate was bitten. Other bugs were running around on sheets when we checked in the morning. Received full room refund, should have been more!
Bar is rough.

  • Stayed June 2012, traveled with friends
    • Service
Helpful?
5 Thank Bayhill19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Springfield, Missouri
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 31, 2012

We stopped in Covington on a trip east and tried the best western mountain view without knowing anything about the hotel. We were pleasantly surprised. Yes, it isn't brand new, but the room was a good value for the price. We were given a voucher for a free breakfast and a discount on dinner.

Room Tip: The rooms open to the outside, which my wife doesn't like, but it was not a problem for us.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sgfsutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CovingtonLodging, General Manager at Magnuson Hotel Mountain View, responded to this review, June 5, 2012
Thank you for taking the time to comment on your stay with us. We appreciate your feedback
and hope that you will continue to stay with our Best Western brand.

Your comments are very important to us and we try to use them to improve upon our
customer service.

Sincerely,

Michael Keyser,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Havre de Grace, Maryland, USA
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed March 19, 2012

This location was formerly a Holiday Inn many years ago. The property received a face-lift a few years ago when it converted to Best Western and is in average condition as it's a little dog-eared.. The room was clean but not spotless. The bed wasn't the most comfortable but I managed to get a good night's sleep. The HVAC unit was a little noisy. Again, nothing terrible or worth a complaint to the front desk - everything about the room was just average.

Breakfast was included with the room and was above average as it was served in the onsite restaurant with a wait staff and the food was cooked to order.. The hotel and restaurant staff were very friendly.

I would consider staying here again in the future.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoadWarrior61323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CovingtonLodging, Front Office Manager at Magnuson Hotel Mountain View, responded to this review, March 22, 2012
Thank you for taking the time to share feedback regarding your stay at our Best Western in
Covington, VA.
We appreciate your comments about what you liked and enjoyed during your stay with us,
as well as, any comments and suggestions on areas that we could improve upon.
We hope that you will consider our property again on any of your future travels.

Sincerely,

Troy Peters
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurricane, West Virginia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 27, 2012

My son and I were traveling from a soccer tournament in Williamsburg VA back to WV during a terrible snow storm. We had driven about 6 hours and decided that we could not make it any further because of the road conditions. I had seen this motel sitting by the road many times from our trips going past Covington, so when we got off from the interstate that night, we headed up the hill to this Best Western. The staff were friendly and and lobby was clean. The gas fireplace offered a nice touch and we warmed ourselves there for a while. Our room wasn't anything special, but it was clean and spacious. The beds were comfortable and we slept well. The restaraunt was already closed by the time we arrived so we just made a short trip out to get something and eat back in the room to relax. The TV was very nice and the Wi-Fi worked well for us as well. We used the coupon for a free breakfast in the morning, which we received upon check-in. The wait staff was friendly and we had a nice hot breakfast while looking out the windows at the snow. This stay was very nice for having to find a hotel in an emergency.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CovingtonLodging, Front Office Manager at Magnuson Hotel Mountain View, responded to this review, March 22, 2012
Thank you for taking the time to share feedback regarding your stay at our Best Western in
Covington, VA.
We appreciate your comments about what you liked and enjoyed during your stay with us,
as well as, any comments and suggestions on areas that we could improve upon.
We hope that you will consider our property again on any of your future travels.

Sincerely,

Troy Peters
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnuson Hotel Mountain View

Property: Magnuson Hotel Mountain View
Address: 820 East Madison Street, Covington, VA 24426 (Formerly BEST WESTERN Mountain View)
Location: United States > Virginia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Magnuson Hotel Mountain View 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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