The motel itself is not nice looking at all but there were no other rooms available anywhere else. The lock on the door was broken and would not stay shut. We had to put a chair under the handle so noone could get in. The room was nasty the couch had food and hair all over it. The bed was so hard that we couldn't even move the next morning and ached all day couldn't even sleep. Kitchen sink was dirty. The handle on the commode was broken and kept falling off. The toilet was running when we went in. The bathroom floor was dirty and had little bugs on it. There were two small spiders that came down from the ceiling that we had to kill. We turned the lights on and the bugs immediately were swarming around the light. When we were leaving the next morning we could not get out the door so my husband had to open the window and climb out and use the key to get our room door open. This room made us sick at our stomach but we had nowhere else to go. I would not recommend this hotel to anyone. Complained to the guy up front and he said I'm sorry. He did not offer to give a discount or refund our money. I notified the hotel chains supervisors and the owner sent back to me a customer unfriendly response. Totally unexceptible.
- Official Description (provided by the hotel):
- Americas Best Value Inn in Covington, Virginia is a 43 room hotel located off Interstate 64 in a small valley surrounded by breathtaking scenic views of the Appalachian Allegheny Mountains. All of our guest rooms are ground level and are divided among the property's three buildings. Our hotel is nature friendly with many grassy areas, trees, and beautiful flowers. There are several attractions and recreational activities nearby for your enjoyment such as Humpback Bridge, Falling Spring Overlook, Thunder Alley, and Skateland Roller Rink. If you love the outdoors, be sure to take a trip to Douthat State Park where swimming, fishing, and hiking are just a few of the many activities offered. At Americas Best Value Inn Covington, take advantage of our free wireless high-speed Internet access, free local calls, use of our guest laundry facility, access to our on-site business center, and wake-up service. Enjoy the convenience of our attractively landscaped picnic and BBQ area, fax/copy services, vending machines, and ice machines. Relax in your own private guest room with amenities including a mini-fridge, microwave, cable TV, coffeemaker, table with chairs, and iron/ironing board. At Americas Best Value Inn Covington, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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