After a reservation glitch soured my first visit to this HGI on 11/5, the property's GM quickly & professionally rectified the matter, making our second stay on 11/15 "glitch-free." Her approach to customer service and friendly staff, the least of which is their vibrant breakfast crew, will have me coming back often on my frequent travels throughout the region. Note to Hilton: You'd do well using their AM restaurant staff as a model for your other properties, whose service frequently resembles a wake vs. awake.
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- Also Known As:
- Hilton Garden Inn Richmond South/Southpark Hotel Colonial Heights
- Hilton Colonial Heights
- Colonial Heights Hilton
- Hilton Garden Inn Richmond South/Southpark Colonial Heights, Virginia