The facility is great, the nice rooms you expect from Hampton, but the service and staff are top notch! They went above and beyond multiple times. We came in w/out reservations and were helped courteously. Our last hotel was unpleasant so we only booked one night. The next day I asked to extend our stay and the hotel was sold out. They found one room and called next door to find us another. Eventually, they worked it out so that we were able to stay and were so professional and helpful in arranging our two rooms w/ the least hassle. With a sold out hotel, they did not have to do any of this. Every one was so helpful. My soldier needed rest and we needed family time. They were awesome in helping us, w/out us even telling them.
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- Also Known As:
- Hampton Inn Richmond Colonial Heights Hotel Colonial Heights
- Hampton Inn Petersburg-Southpark Mall Colonial Heights, Virginia