We are locals and eat here often. While it is a chain resturant, it's head and shoulders above a place like Applebee's or O'Charlies. The staff is very helpful and food has always been good. There have been times when my meal wasn't great, however all you have to do is tell them and they will fix the issue. We have learned to ask them to go easy on the spices because they are very liberal with seasoning. We were told that they were told from the higher-ups that they were under seasoning...thus is the life of food in a chain resturant. Salad bar is always well stocked...and if you need something...ASK.