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“Very unprofessional Atmosphere”
Review of Blackstone Grill

Blackstone Grill
Certificate of Excellence
Price range: $10 - $36
Cuisines: American, Seafood, Steakhouse, Wine Bar
More restaurant details
Restaurant details
Dining options: Dinner, Reservations
Description: The Christiansburg-based Blackstone Grill combines the taste of fine dining in a relaxed, modern-bistro style atmosphere. Here, elegance abides as great food reigns supreme. Come for the decadent drinks at the bar, or enjoy some of the best dishes around. From the freshest catches to the chef’s finest flavors, you’ll want to return again and again to relive the experience.
Christiansburg, Virginia, United States
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Very unprofessional Atmosphere”
Reviewed November 10, 2013 via mobile

We went to Blackstone grill to have dinner this weekend. Normally we set on the bar side but this time they sat us in the back by the kitchen. I cannot believe that as nice as this restaurant is. Management allows their cooks to wear their hats backwards and sideways. It just takes away from the experience we wanted to have. At No point could you tell who the head shelf could have been. I really feel a dress code should be put in place for the cooks. As far as the food my steak was very well prepared. The pasta that my fiancé ordered was very bland and didn't have a lot of taste. I really do enjoy this restaurant but it will be the last time I go back if I return and the cooks are still wearing hats sideways and dressing like thugs. This is not what you expect to see at five-star restaurants

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ajshaw_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at Blackstone Grill, responded to this review, November 16, 2013
Thank you for your review of your dining experience here at Blackstone. I sincerely apologize for the unprofessional look of our kitchen staff; this issue that you raised has been since addressed and entirely taken care of. We hope to see you in the near future for yet another great experience here and we were pleased to see that you enjoyed the food and service. Please let us know if you have any questions and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Visitor rating
    71
    34
    17
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Albany, New York
Level Contributor
251 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“Fun, Upbeat Atmosphere”
Reviewed October 27, 2013

Our party of 8 enjoyed a fun evening here on a Tech football weekend. Every place in town is crazy on football weekends, but our reservation was timely and service was good. I always like to eat at a place where you can see the kitchen and how clean and efficient they are. We all enjoyed our meals though the steaks were all done a shade more than ordered so be sure to stress exactly how you want it. The pecan pie was a highlight of our meal!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank HokieGal30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at Blackstone Grill, responded to this review, November 3, 2013
Thank you for taking the time to review your dining experience here at Blackstone. We are happy to hear that you enjoyed your dining experience with us and that you were pleased with both the food and the service. We hope to see you sometime in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
71 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Great food, even better service !”
Reviewed October 19, 2013

We ate here on a Thursday night without a reservation. The place quickly filled, so I would recommend a reservation first of all. The food was delicious and the wine was even better ! There is a huge selection and the manager is very passionate about this. He came to our table several times to discuss wines and even offered us a special sample of very expensive wine ! He was awesome. I highly recommend this place !

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dsexton789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at Blackstone Grill, responded to this review, October 24, 2013
I am so very happy to hear that you had a wonderful experience here at Blackstone Grill! Customers such as yourself and the experience that you had is the goal that we aim to accomplish with every customer that we have. We hope that you will continue to dine with us in the future and we hope to see you very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
1,054 reviews
585 restaurant reviews
common_n_restaurant_reviews_1bd8 290 helpful votes
“Chambord=Campari - don't think so”
Reviewed October 8, 2013 via mobile

After the bartender thought they could substitute the Campari in my Negroni for Chambord, my hopes for good food was not high. However, after this little mishap, I was very happy with the food that was served. Crispy romain lettuce in my salad was crispy and a bonus for having extra anchovies. It would have been a double bonus if it was served with white anchovies. The tuna special was very tasty but slightly over cooked for ,deism rare. I would have easily given an extra star if he bartender would have not substituted Campari for Chambord in my drink. The devil is in the details.

Visited October 2013
Helpful?
Thank Reslimpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at Blackstone Grill, responded to this review, October 24, 2013
Although I am displeased that you did not receive the proper drink that you had ordered, I am however VERY pleased that the food was to your expectation and that you thoroughly enjoyed it. We pride ourselves here at Blackstone on giving the best service and best dining experience possible and I sincerely hope that you will continue to dine with us. We hope to see you very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blacksburg, Virginia
Level Contributor
138 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Excellent Experience”
Reviewed September 5, 2013

I want to document an excellent dining experience that my wife and I had on 8/20/13. The quality of the food and service was outstanding. We had just returned from trips to Seattle and Portugal and this meal exceed any of those a supposedly "fine dining" locations. The salmon and tuna were done to perfection. The General Manager Ashish Malothra came by each table twice to check on satisfaction, and quality control. At the end of dinner when he found out it was our anniversary he immediately had paired a special desert.
This was our fifth meal in two months and all have been of excellent quality. I also take business associates when I want to ensure a quality experience.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank DrJDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at Blackstone Grill, responded to this review, September 9, 2013
Thank you kindly for your wonderful review of Blackstone Grill. It is the loyalty and guest satisfaction of customers such as yourself that we truly value and that make our restaurant such a venue for a great dining experience. We also appreciate your referrals and that you choose our restaurant for business meetings as our private dining room is an excellent area for those occasions. If there is anything that we can do for you in the future then please do not hesitate to let us know and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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