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Fairfield Inn & Suites Christiansburg
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    Reviews (307)
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    All reviewsfront deskking suitevirginia techroom was cleantraveling souththe breakfast areanext morningnice hoteloutdoor poolwaffleshot breakfastconvenient locationcracker barrelnice staystaff was very friendlywould stay here againgreat customer service
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    183 - 188 of 307 reviews
    Reviewed May 13, 2014

    We arrived late at night as a weary family, and Bertha the night auditor was working at the front desk. I have no idea where Marriott related hotels find the kindest, and friendliest people on the planet, but Bertha stands out as a great host, even in a field of great hosts at other hotels where we have stayed.

    This place is not the Ritz Carlton, but in hospitality, they make you feel like royalty.

    • Stayed: May 2014, traveled with family
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    Thank John M
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this reviewResponded June 10, 2014

    Hello and thank you for responding to our survey. I am always pleased to hear that our front desk staff gives exceptional service! Bertha is always a pleasure. We look forward to your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 3, 2014 via mobile

    Had the family visiting once again . Great value. Very clean. Breakfast buffet had everything most folks would want. Will be very happy to stay here again for the next VT event. Definitely check the hotel out.

    • Stayed: May 2014
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    1  Thank Justin R
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this reviewResponded June 10, 2014

    Thank you for responding to our survey, we are always pleased when guests return to our hotel. I am glad that you enjoyed breakfast and that your room was fresh. We look forward to your return!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 30, 2014

    We stayed in the Fairfield Inn & Suites Christianburg about 10 days ago on our way out to Texas from our home in northern Virginia and enjoyed it so much we decided to stay here again on our way back home. When we returned this evening, we received a warm greeting from Donald, the manager on duty and some excellent advice on restaurants in the Christiansburg area and a local map to help us find them. Another great experience with Marriott's Fairfield Inn in Christiansburg!

    • Stayed: April 2014, traveled as a couple
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    Thank Tom F
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this reviewResponded June 10, 2014

    Hello and thank you for responding to our survey. I am pleased to know that you enjoyed your stay and that Donald was helpful with directions. We look forward to you staying with us agian!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 20, 2014

    First time in a Fairfield, and compared to my usual Hampton Inns, this was a disappointment.

    Yes the front desk staff is friendly and the location is convenient to the Interstate, with restaurants nearby.

    However the room had the appearance of being underfurnished. Bed was OK, but as was previously mentioned by another reviewer, the room setup was awkward, with a shortage of furniture.

    As mentioned, my preferred Hampton Inns have comfortable and inviting room setup, and perhaps my expectation was too high, but I thought Fairfield was in the same class as Hampton Inn.

    There were other minor issues with non functioning amenities as well.

    • Stayed: April 2014, traveled as a couple
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    1  Thank Donald_O-Canard
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this reviewResponded April 22, 2014

    Donald, thank you for taking the time to review our hotel. I am glad to hear our front desk staff gave you exceptional service while you were staying here. I am sorry to hear that you did not fully enjoy the room layout. We strive to give you a room that is comfortable for relaxing and apologize we missed the mark. Again, Thank you for reviewing our property and enjoy the rest of your travels!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 19, 2014

    Front desk is always pleasant and helpful. Clean hotel and friendly staff. Greatly appreciate the complimentary continental breakfast so we don't have to go out for every meal. Also used the fitness center which was a plus.

    Room Tip: Beds are comfortable and the suites are spacious.
    • Stayed: April 2014, traveled with family
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    Thank Vicki E
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this reviewResponded April 22, 2014

    Vicki, I am glad you found your stay at our hotel to be wonderful! We look forward to seeing you the next time you are in our area!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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