We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleased with stay” 5 of 5 bubbles
Review of Fairfield Inn & Suites Christiansburg

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Fairfield Inn & Suites Christiansburg
Ranked #5 of 14 Hotels in Christiansburg
Certificate of Excellence
Chickamauga, Georgia
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Pleased with stay”
5 of 5 bubbles Reviewed July 29, 2013

We called the hotel directly as we were driving south on 81. The phone people were very professional and helpful. They were friendly, thoughtful and efficient. The drive took longer than expected so we did not arrive until after midnight. Thank goodness we had a reservation because the hotel was full. We were greater warmly by a sweet young woman ( I believe her name was Bertha) Fairfield has a gem in her! She was very polite. And friendly. Answered every question before I even asked jumped into action for our one request and was all around very helpful. The room was clean, roomy and comfortable. The breakfast was quite substantial and extensive for a hotel breakfast. I would stay there again!

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mommyof4greatkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 31, 2013
Hello and thank you for reviewing our hotel. I am so pleased you had a great stay at our hotel! I will pass along your compliments to Bertha, and we are very lucky to have her. I am glad you are planning on staying at our hotel again and I look forward to seeing you!

Njeri Kershaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

259 reviews from our community

Traveler rating
    102
    91
    44
    14
    8
See reviews for
116
52
12
41
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
Amherst, NH
Level Contributor
309 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed July 27, 2013

Stayed here one night while passing through. Unfortunately it was "Floyd Fest" weekend, a music festival south of here that attracts 15,000 fans, and all the hotels jack up the rates/fill up. Only room they had left was a king suite, a bit pricy at $165/night, even w/AAA discount (includes all taxes). Nice suite, with separate 'living room,' AC was working well on this hot day. Toilet seat won't stay up - the lip of the shelf above sticks out, meaning guys have to 'hold up' the seat. Nice recessed lights over the bed for reading; only problem was, there's no switch to turn them off except over on the wall in the living room. Housekeeping left two conditioners, but no shampoo. After two kleenex pulls, the box was empty, with no spare in sight. These are minor issues, I know, but a suite's a suite and you expect more, especially for the price paid.

Good features: free WiFi, nice free hot breakfast (eggs, sausages, waffles), plus cold choices galore. Bed was comfortable, lobby big and inviting, as was breakfast area. Pleanty of free papers around.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank NH_Joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 29, 2013
Hello! We are pleased that you took the time to review our hotel on TripAdvisor. I am glad you enjoyed the suite and will speak to maintenance about the toilet seat and make sure housekeeping checks the little things to make sure you have an even better stay! I am glad you enjoyed our free wifi and hot breakfast! If you are in this area again we would love to have you back!

Njeri Kershaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Booked this room through Priceline at the last minute when we were about 20 miles out from Christiansburg. We did the name your own price option and got the room for about 50% less than advertised. The accommodations were nice. The beds were comfortable and the rooms were spacious. Breakfast was yummy and we felt very safe there. Not a bad place to stay for the discounted rate, but I wouldn't necessarily pay the advertised price online which was over $100.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cms0928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 29, 2013
Hello and thank you for taking the time to review our hotel! I am glad you enjoyed your stay and our newhot breakfast! If you find yourself in our area again we would love to have you back!

Njeri Kershaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed July 12, 2013 via mobile

We've stayed at this hotel several times over the last few years because of it's proximity to Virginia Tech. It was our "go to" hotel but no more. The hotel is starting to look tattered and it smells a bit stale. We had a king suite on the second floor. The bathroom was clean and in good condition but the toilet seat was loose and a hazard. The room was setup nice and seemed clean but the cleaning staff isn't thorough and i saw dirt, dust and a feather behind my nightstand. The most unpleasant aspects of the room were how muggy the room was requiring us to run the a/c on a low setting thereby freezing, the mattress on the king bed is sagging in the middle and transfered AND multiplied any movements made by my husband, the sofabed was not made, no linens in the room and we had to go down and get them, and the mattress was so uncomfortable our teen son joined us in the king bed. Lousy night's sleep. WiFi VERY weak. Breakfast was nice and front desk staff very nice. Really appreciated that the hotel closed on time at 10pm sending all the rowdy little leaguers to their rooms. Noise from the little miscreants was an issue but not the hotel's fault. Next time we'll probably go to the Hampton Inn.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SoozieKabloozie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 13, 2013
Hello, I am sorry to hear you had a stay that did not meet your expectations. We strive to give everyone service that makes them want to return, and I am displeased to hear we didn ot measure up this time around. We would hate to lose a loyal customer, and I hope you give our hotel another chance! I am glad the service was great, and we will make sure you have great amenities as well. Thank you for taking the time to review our hotel!

Njeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 4, 2013

Pleasant staff. Room was large and clean. Breakfast was better than average. We did not have reservations, and took the only available room. Tripadvisor requires 200 character minimum and this should do it.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FRED B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 13, 2013
Hello and thank you for taking the time to review our property! We are glad you enjoyed your stay and our new hot breakfast! We hope to see you the next time you are in our area!

Njeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

Spent Sunday with the folks at Fairfield and thanks for the hideaway and exercise stop over. College transition/transfers can be taxing but not when you have a neat, clean, quiet place to rest and relax. Excellent - great fitness center but sure wish you could add a "Bike!" Pool area neat and well kept. A grand walking path out back and wide open spaces to watch for critters. Take an upstairs (odd numbers) room for solitude! Continental breakfast fair but wish they had "biscuits and gravy!" A 15 minute drive to Tech but that can be a most enjoyable ride on a bright and clear June morning. If you need good service and a place to hide- - - Fairfield Inn Christiansburg can be the place. May want to clean the bathroom exhaust ducts, it's been a while since they had some love!

Room Tip: Restaurants with easy driving distance . . . we chose "Outback" and their service and food...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Byron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, July 4, 2013
Byron,

Thank you so much for taking the time to review our property! I am glad you enjoyed your stay with us and I will look into the suggestions you left here! The next time you visit your child at Tech, or are just passing through the area, pleae stop by our hotel again, we would love to have you back!

Njeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
1 of 5 bubbles Reviewed June 1, 2013

We have a confirmed reservation last night and when we went to check in they had no room for us. No Excuses or any offers of assistance other than to call 6 hotels in the area that were booked. Told us we could drive to Roanoke which is 45 minutes away - it was 11 PM. Hopefully I will never have to attempt to stay in a Fairfield Inn again and I would recommend you do not either. Very poor customer service.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank vlohokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, June 4, 2013
Hello and thank you for taking the time to review our hotel. I am very distressed to learn this happened to you and invite you to contact me personally (njeri.kershaw@marriott.com or 540-381-9596) so I can fully understand what happened with your reservation. At this hotel we pride ourselves on great customer service and giving you a stay that would make you want to come back and again I apologize we did not deliver. I would love to speak with you.

Thank You,

Njeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Christiansburg hotels
0.1 mi away
Homewood Suites by Hilton Christiansburg
0.2 mi away
Holiday Inn Express Hotel & Suites Christiansburg
4.1 mi away
Hampton Inn Christiansburg/Blacksburg
Show Prices
Show Prices
Show Prices
4.5 mi away
Holiday Inn Christiansburg Blacksburg
9.4 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#7 of 14 in Christiansburg
3.5 of 5 bubbles 217 reviews
0.2 mi away
Quality Inn Christiansburg
Quality Inn Christiansburg
#11 of 14 in Christiansburg
3.5 of 5 bubbles 213 reviews
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Christiansburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Christiansburg

Property: Fairfield Inn & Suites Christiansburg
Address: 2659 Roanoke St, Christiansburg, VA 24073-2607
Location: United States > Virginia > Christiansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Christiansburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Christiansburg 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Travelocity, Priceline, Odigeo and Orbitz so you can book your Fairfield Inn & Suites Christiansburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Christiansburg
Fairfield Inn & Suites Christiansburg Hotel Christiansburg
Fairfield Inn Christiansburg
Fairfield Christiansburg
Fairfield Inn Hotel Christiansburg
Christiansburg Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing