I rented this room for my son and his girlfriend for a VA Tech football weekend. I went ahead and paid up front because they would be arriving late. Once they got to the hotel they were given a room that was terrible. When they opened the door a mouse ran across the floor and out of the door. There was a hole resembling a bullet hole directly across from the room door. The jamb of the door was damaged as if someone had tried to kick the door in. The toiler ran constantly and the bathroom was dirty. When they went to the front desk to try and get another room no one was many the reception desk so they left the hotel and went to spend the night at friends closer to VA Tech. The next morning when I called to discuss a credit for the room charges the reservationist acted as if I was at fault and said they would not credit my card for the room because my son had not returned the key. When explained he had come by the front desk that night but no one was there the reservationist disputed his claim. My son immediately came back to the hotel to return the key he still had on his possession and again found no one at the front desk. He left the key and I called back to make sure someone had found it which they did. I expected to be charged for the room so I contacted my credit card company immediately. Much to my relief the hotel did credit the entire charge because I am pretty sure they knew the condition of the room but were hoping since my son arrived late he would not say anything about it. Stay away from this place.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Hotwire, Hotels.com, Orbitz, TripOnline SA and HotelQuickly so you can book your Shayona Inn Extended Stay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Knights Inn Christiansburg
- Christiansburg Knights Inn