My husband and I came here to celebrate our 1 year anniversary,I was so excited to finally get some hot steamed crabs. When our waitress Amber came to the table she informed us they did not have Blue Crabs on the All You Can Eat special so needless to say I was quite disappointed, my husband ordered the steamed shrimp and I ordered the snow crab legs we both got the All You Can Eat Specials the food was hot and absolutely delicious. Well after our initial delivery of our food and drinks from our waitress we waited 35 minutes before she ever returned to see if we needed refills of drinks or food, she continued to walk by us never once acknowledging us. We were literally seated right out in the open not tucked away in a corner, she knew we were there. My husband had just about enough so he asked for the manager, there was no manager on for tonight, so my husband explains to the hostess in which she apologized and SHE brought us out our refills not our waitress!!!! My husband explained to the hostess she could let Amber know she would not be receiving a tip!!! Finally Amber did come an apologized and did adjust down our bill a bit. I have been a waitress before and know what its like to be busy. but a good waitress does not ignore her tables no. matter how busy, we are. a very easy going couple if she had just addressed us and said I'm sorry I haven't forgotten you I will be with you in a few minutes anything but ignoring us, not OK!!!!
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