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“First Class Service, updated rooms, really pretty pool”

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BEST WESTERN Chincoteague Island
Certificate of Excellence
Catonsville, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“First Class Service, updated rooms, really pretty pool”
5 of 5 bubbles Reviewed September 17, 2013

The reviews are right. I was really pleased with the very pleasant staff, surprisingly nicely landscaped pool and front courtyard, updated rooms, and the surprise extras which didn't cost them much but really brings smiles all show they will do and think of everything to try to make you happy. I even noticed the ice machines was separated by clear door so it stayed quiet for rooms nearby. They swept the stairs and walkways so they looked like a pine needle never touched them. The friendly staff could almost read your mind and now what you would want or would enjoy like passing you a menu of the restaurant next door, BEFORE you asked for it.
Oh and pretty good breakfast too, small area to eat but again they think ahead and give you trays to take it to a very nice outdoor area with a fountain and tomatoes or up to your room.
Free pony pen across the street for endless petting and feeding.

Room Tip: all rooms face the (marsh, mcdonalds, horse pen) street side.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,116 reviews from our community

Traveler rating
    867
    219
    23
    5
    2
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
Chesapeake,VA, United States
1 review
5 of 5 bubbles Reviewed September 16, 2013

Clean, attractive, Staff excellant, nice area for a few days of down time. Very close to Assateague Island, and all that offers for hikers, bike ridiing, wild ponies, sika deer, untouched beaches....etc............................................

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dushore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

We had no reservation, but took a chance on finding a quality hotel in Chincoteague. This hotel was very nice and was a comfortable stay. The breakfast was good. The hotel staff gave us great recommendation for dinner the evening we arrived. Located just outside of the Chincoteague Park.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, United States
1 review
4 of 5 bubbles Reviewed September 15, 2013

Beautiful location, it's the last building and the closest to Assateague Island. Great check-in. Room smelled faintly, but not an issue. Good breakfast and the bathroom amenities were nice. Thank you! We'll be sure to come stay again on our next visit to Chincoteague.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Zachary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape May, United States
2 reviews
5 of 5 bubbles Reviewed September 15, 2013

The hotel was beautiful. Loved the pool area. The staff could not have been friendlier or more helpful. So very close to the park and all that we wanted to do. Would definately stay at this property again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East, Maryland
Level Contributor
197 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed September 14, 2013

This is the third consecutive year we've come to the BEST WESTERN PLUS Chincoteague Island. We have come to expect a great time, great room, great service and again we were not disappointed. We are treated as valued guests each year and have become friendly with the staff as well. Its location on Chincoteague Island is second to none and is well placed to all of the sites and restaurants the Island has to offer. We have already booked our 2014 stay here and look forward to that every year.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ozgard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 14, 2013

For the most part, the stay was as lovely as I have come to expect from Best Western.
Maybe that is the problem with having a good reputation -- when you do a good job people accept it as normal instead of remarking on it as good.
The room looked clean and smelled clean. Front desk staff was friendly and enthusiastic and helpful. Housekeeping staff was gracious and did their job well.
I like the artwork in the rooms: well-done landscapes and other nature scenes of the mid-Atlantic shore, and each of the six rooms I saw had a different pair of paintings.
Compared to other Best Western hotels I have stayed at, they are stingy with their afternoon cookies. But then, other chains don't necessarily offer afternoon cookies at all.

The billing department has a couple really annoying policies.
(1) When I checked out, they did not ask "do you want to leave this on the card you started with?" They locked it in before I got to the desk to check out. I wanted to pay with a different card and the clerk told me it was quite impossible to change to a different card.
(2) When I checked in and signed the check-in documents with a statement of expected charges, the daily room rate was quoted as about one hundred forty-something dollars plus tax.
The amount billed was $170.99 plus tax.
I asked about the discrepancy, and was told that the $170.99 is the one-hundred-forty-something plus the tax that they told me about in the original estimate,
and the taxes listed on the final statement (state sales tax and occupancy tax) are two other taxes they did not bother to tell me about in the original estimate.
That feels like fraud.
And of course, settling up is my last experience of the hotel, so I remember it more than I remember the rest of the stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinLizzy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Chincoteague Island

Property: BEST WESTERN Chincoteague Island
Address: 7105 Maddox Blvd, Chincoteague Island, VA 23336-2104 (Formerly Driftwood Motor Lodge)
Phone Number:
Location: United States > Virginia > Chincoteague Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 19 Hotels in Chincoteague Island
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Chincoteague Island 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Plus Chincoteague Island Hotel Chincoteague Island
Chincoteague Island Best Western

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