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“What every hotel should be..”

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Country Inn & Suites Chester
Ranked #2 of 14 Hotels in Chester
Certificate of Excellence
Boston, Massachusetts
1 review
“What every hotel should be..”
Reviewed July 13, 2014

Great hotel, great cheap price, the kids loved the pool and hot tub. The rooms and beds where awesome everything was very clean. And a very friendly staff. They came up and unlocked the safe no problem after my kid locked my shoes in it.lol

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cberrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear cberrz,

Thank you for telling us about your stay with us. Thank you for all of your comments. We are so glad we could help you with the safe. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your stay. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
West Palm Beach
1 review
Reviewed July 10, 2014

Excellent service, front desk person, Tyianna Humphrey, did a great job. Hotel is all non-smoking, love it...!!! Breakfast, gym, Wi-Fi... I recommend this hotel a 100% No complaints at all... :-) :-) ...

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Yobal,

Thank you for telling us about your stay. We appreciate your feedback about the hotel. Thank you for mentioning Tyianna. We will pass this wonderful feedback on to her. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
2 reviews
Reviewed July 8, 2014

Good Afternoon,
We are about to check out of the Country Inn and Suites in Chester, VA but just wanted to say that Veronica was so nice and pleasant this morning at breakfast. She was there if we needed anything. Pleasant smile.
Victoria was AWESOME at check in late Sunday night and also at checkout. She made sure to ask how everything was and if there was anything that we needed.
BOTH LADIES ARE PHENOMENAL!!

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Marianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Marianne,

Thank you for telling us about your visit with us. Thank you for choosing us for your hotel needs. We appreciate your comments about Victoria and and Veronica. We will pass this on to them. Our employees really enjoy hearing great things about their service. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, TX
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 8, 2014

This was my first experience with Country Inn and Suites. We stayed at the Chester VA location for 3 days while visiting family in the area. Hampton Inn is my usual first hotel choice but the price difference was enough to convince me to try the Country Inn. I was a bit concerned when I first entered the lobby to be greeted by the aroma of some sweet-smelling disinfectant (what are they trying to cover up?). My fears dissipated after a smooth and friendly check-in at the front desk and finding that my room was larger than I expected it to be. Now keep in mind that this is an "economy" hotel: fixtures and furnishings are plain and simple. There is nothing fancy here, but I found that everything was clean and well-maintained. The housekeeping staff and breakfast attendant were all polite and helpful. The property is far enough away from I-95 that there isn't any highway noise. The menu of the free hot breakfast was varied from morning to morning. The breakfast area also offered the usual selection of cold cereals, breads and pastries and two waffle making machines. There is a indoor pool, laundry room and a business center - all clean and well-kept. Coffee is available in the lobby throughout the day and there are free cookies at the front desk. About the only negative that I can note is that one has to make an awkward U-turn against busy traffic to to enter the parking lot when approaching the hotel from the west but this was a very minor inconvenience considering the good value of the entire hotel experience. We will plan on staying here again on our next visit and I have no hesitation in recommending this hotel to anybody.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank brianp1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear brianp

Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel needs. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad you enjoyed all that the hotel has to offer. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia
1 review
Reviewed July 7, 2014

Veronica Koon saved the day! Book.com did not confirm out reservation with the hotel on a weekend that was consumed with softball tournaments in the area! Veronica Koon was sooooooo kind, helpful, professional, and just the epitome of excellence! Veronica found us a room.......she just took care of our situation in between taking care of all the other people during a busy check-in time! The hotel even opened breakfast early because so many of us had to be at the field at the usual opening time! The service was great! The rooms were nice! The pool was amazing! The breakfast was YUMMY! The only thing that was a little off was the wild carpeting............and who cares about that!:-) Thanks, Veronica Koon.......for helping us this past weekend!:-)

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank sevenfromheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear sevenfromheaven,


Thank you for telling us about your visit with us. We are so glad that Veronica helped you out. We will pass this wonderful feedback on to her. Thank you so much for your time. We hoe to see you again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 7, 2014

We stop at welcome centers and gas stations on our route in states where we think we'll stop overnight. We take the hotel coupons for interesting hotels and check against the latest ratings on tripadvisor. This hotel was marvelous, easy access to the rooms, clean, great breakfast and easy in-room check-out with great restaurants nearby

Room Tip: stop and pick up coupon books for your area
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, July 28, 2014
Dear Ken,

Thank you for telling us about your stay. We are glad that you chose our hotel. We hope you and your family enjoyed Chester. Thanks for your comments. We will pass them on to our staff. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 1, 2014

Clean, well kept location just off Interstate 95. Indoor pool, workout room, 2 workstations in business center.Staff could not be nicer and handle requests Ina timely fashion. Plenty of places to eat within a two minute drive.Breakfast area good with a warm variety of items that change daily, eggs waffles French toasts sticks muffins cereals bagels toast real butter.No road noise although busy area. Met all our needs.They keep it clean and maintenance staff is always mopping and cleaning.

Hats off to their entire staff for making our stay a pleasant one.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, July 7, 2014
Dear Robert O,
Thank you for telling us about your visit with us. We appreciate your comments about the hotel and the breakfast service. We are glad that you enjoyed it. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Chester

Property: Country Inn & Suites Chester
Address: 2406 W Hundred Rd, Chester, VA 23831-2303
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chester
#5 Family Hotel in Chester
#5 Business Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites Chester 3*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Chester, VA! This hotel suits business and leisure travelers alike with a prime location between I-95, Jefferson Davis Highway and West Hundred Road. Make your way to the complimentary, hot Be Our Guest Breakfast buffet, and then check emails with free high-speed Internet access. Families love the heated indoor pool and whirlpool tub for afternoon entertainment, and corporate travelers appreciate having an on-site business center. Ready to get out and explore all that the Richmond area has to offer? See the region's natural beauty at Dutch Gap Conservation Area or get a taste of the fascinating local history at Henricus Historical Park, Castlewood Plantation House and Fort Lee. 100% Non-smoking facility ... more   less 
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Also Known As:
Country Inn And Suites Chester
Country Inn & Suites Chester Hotel Chester
Chester Country Inn

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