This hotel seems to be one of the older CI&S properties. I agree with previous reviews regarding lobby cleanliness and customer service. The public areas (stairs, fitness room, fitness equipment) required cleaning.
The front desk personnel said the right words but they gave me the impression they were just going through the motions. Service with a smile was not practiced at this location. I interacted with four employees during our one-night stay. I felt like we were an inconvenience for them. Only one person smiled at us and that was after the check-out process was completed.
The library was well stocked. I am always surprised when hotel staff neglect to mention it at check-in.
Our room was spotless. Even the bathroom fan vent was dust-free.
The AAA rate was a substantial discount from the original quoted rate.More
- Free Wifi
- Free Parking