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“Good value for the $$$” 4 of 5 stars
Review of Homewood Suites by Hilton

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Homewood Suites by Hilton
Ranked #7 of 14 Hotels in Chester
Certificate of Excellence
GreenLeadersGold level
United States
1 review
“Good value for the $$$”
4 of 5 stars Reviewed April 5, 2013

Rooms very nice and spacious. Even the complimentary meals are great. Only a 1/4 mile from I-95, has indoor pool and spa, a basketball court, & very nice equipped fitness room. Only negative is plumbing noise from neighboring rooms, but overall a great value for the $$.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ronnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
    133
    80
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Marion, Iowa, United States
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 4, 2013

Upon arrival I was greeted by pleasant reception staff who were willing to change my room preference to a suite with a whirlpool tub. That was the best feature of my entire stay, so relaxing. The water from all sources was always hot which was nice. My issues were with a slow moving toilet, a broken lamp switch, a BR television that had audio without picture, and lastly it took 3 trips once to get a room key that worked. With the exception of the lamp, all were remedied by the 2nd night of my stay.

Room Tip: I had a room at the end of the hall which was very quiet on the backside of the building.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 27, 2013

I'm a big fan of Homewood Suites but this time I was disappointed. 3 nights for a wedding and family reunion and housekeeping was awful all 3 days. The room wasn't set up properly upon arrival which necessitated multiple trips to the front desk and the housekeeping room to collect necessities. The room wasn't cleaned at all the next day, but the manager came down that night and did it herself. Day 3 they left wet dirty washrags in the tub, emptied the dishwasher of dirty dishes which they left on the counter, still dirty. The manager gave us a free night. My only other comment is that the breakfast hot bar was pretty skimpy and not too tasty. Adequate, but not up to other Homewood Suites. They have a nice indoor pool and hot tub, a good exercise area. The front desk was friendly and efficient and very helpful. This is a really good location just south of Richmond. This is a pretty large hotel, 7 floors, and was not busy at all when we stayed there.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Cavu F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

This hotel is great. The room was so comfortable, it was a home away from home for me after a tiring week. The breakfast was OK, and there were several choices to choose from. I had an omelette that was ok, but lacked taste. It was hot, though!

The accommodations are fabulous, and the staff was very accommodating and helpful!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 6, 2013

The rooms are spacious. I had a week-end stay, so I did not get to experience the manager's nightly reception, but had an excellent breakfast with a large variety of hot and cold food options. Front desk staff is excellent and extremely helpful!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CA_Transplants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

I have stayed at this hotel for three weeks and it has been an extremely pleasant experience. The staff is very friendly and courteous. They all seem genuinely happy and interested in caring for your needs. What a refreshing difference from the sometimes surly nature of grumpy employees that often-times work in the service industry.

The rooms are very clean and the coffee is always fresh. I have found that if you have a minor maintenance or other issue, you only need to ask the front desk one time and it is immediately taken care of. I would rate the complementary breakfast as one of the best that I’ve experienced. It is apparent that they go out of their way to provide a different breakfast dish each day. The complimentary dinner that is provided Monday through Thursday is decent, filling and above all, complimentary. I would rate the food quality to that of a good cafeteria.
The indoor pool is clean and well maintained, as is the rest of the property. If the small fitness center isn’t enough for your workout, you can ask the front desk for a complimentary pass to a local full-size gym. What a great perk.

In summary, what a great place to stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lthairdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, Virginia
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 18, 2013

This is a very nice property in a convenient area. Close to 95 and 295, without the interstate noise and views. The staff is very friendly and helpful. The meals are nicely presented by kind servers who are happy to clear your dishes.
All of the common areas are clean and well-furnished. There is also a nice balcony beverage area if you wish to escape the lobby scene.
The pool area is very nice and the patio overlooks a wooded area with fountain -- very nice at sunset.
The rooms are a bit on the small side for a Homewood Suites, but this isn't the problem. All's good until you open the kitchen cabinets to see stains and scum as well as the tattered chairs and marred dressers.
The bathrooms are clean. The walls are painted and/or recently papered. Sad my room's furniture was so beat up. Hopefully, a return visit will find new(er) pieces.

Room Tip: Good deal for families with children. Save the cost of breakfast and dinner Mon-Thurs.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mrs K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton

Property: Homewood Suites by Hilton
Address: 12810 Old Stage Rd, Chester, VA 23836-2764
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chester
#3 Business Hotel in Chester
#4 Family Hotel in Chester
#5 Romantic Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton 3*
Number of rooms: 118
Official Description (provided by the hotel):
Friendly Service and Home Comforts at our Hotel in Chester, VA Welcome to the Homewood Suites by Hilton(R) Richmond-Chester hotel. Our all-suite hotel, located at Exit 61A off I-95 in Chester, Virginia, offers easy access to Richmond International Airport. Our hotel in Chester, VA is near popular attractions including Kings Dominion, Pamplin Historical Park, Richmond International Raceway and Pocahontas State Park. Make yourself at home in a spacious one- or two-bedroom suite featuring a range of thoughtful amenities to help you feel at home. Prepare a home cooked meal, just the way you like it, in a fully equipped kitchen complete with convenient utensils. Relax in the separate living area, and stay entertained with a flat-screen TV and complimentary internet access. Start your day with a complimentary full hot breakfast before heading out for business or recreation. Stay active during your stay in the fully equipped fitness center, basketball court or indoor swimming pool. Hold meetings with colleagues in our versatile meeting rooms, and stay in touch with work in the business center featuring modern business amenities. Our Suites Enjoy the comforts of home at the Homewood Suites by Hilton(R) Richmond-Chester hotel. Unwind in a studio, one- or two-bedroom suite with room for entertaining, working or simple relaxation. Prepare a meal for family or friends in the fully equipped kitchen featuring full-size refrigerator, microwave, dishwasher and thoughtful utensils. Unwind with a movie on a flat-screen TV in the separate living or sleeping areas, and keep in touch with family and colleagues with complimentary internet access. Enjoy a restful sleep on a king-sized bed after a day of business or sightseeing. We'll even do the grocery shopping for you to make sure you enjoy the most of your time at our hotel in Chester, VA. Our Suites Guest Perks At your Homewood Suites by Hilton hotel, you'll enjoy a range of inclusive perks to help you feel right at home. Indulge in a hot full breakfast each morning. We offer a complimentary grocery shopping service-and if you forget something, there's a 24-hour onsite convenience store. Other benefits include newspaper delivery every weekday and complimentary internet access. It's all you need to make yourself at home. ... more   less 
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Also Known As:
Homewood Suites Chester Hotel Chester
Homewood Chester
Chester Homewood Suites

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