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“Great Staff and Very Convenient”

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Fairfield Inn Richmond Chester
Ranked #5 of 14 Hotels in Chester
Certificate of Excellence
Reviewed July 20, 2013

First note: Shamika and Michael are the best desk managers in the business! They're both professional, quick, friendly, and they know how to make travelers feel welcome. The whole staff - maids, repairman, laundresses - they're all genuinely pleasant and helpful.
About the property: There's a Cracker Barrel right next door, and a Mexican restaurant close too. A gas station is right at the entrance so you can have your gas.
This is the place to stay if you want to rest well. One small glitch that we noticed: the a/c units are all on "auto", so when they reach their temperature they shut off. Then it's really quiet...and you can hear what everyone else is doing in the hotel! Then our dog would bark. Hard to sleep, so we just turned the thermostat down to "arctic" and used the blankets, so the unit would run constantly and drown out the hotel noise...and keep the dog relaxed.

Room Tip: Stay on the 1st floor, near one of the ends of the hallway. It's away from the pool (can be nois...
See more room tips
  • Stayed: July 2013, traveled on business
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded July 22, 2013

Thank you for your great comments - we have a wonderful staff at a great location and we are so glad that you took the time to let everyone know

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230 - 236 of 299 reviews

Reviewed July 15, 2013

Needed a room for a 2 night stay near Richmond, and definitely made the right choice. Initial impression of the parking lot was that it was very full but there were still plenty of spots left (around midnight). The property was quite quite for being close to the highway and being so busy. The girl behind the desk on check in provided excellent service and gave a very good impression on walk in, as did the lobby which was well separated keeping the desk area clear of people. The entire hotel was basically spotless, except for the occasional drink cup in the late evening or morning. No issues with the room they were spacious with enough room for 3 queen beds in a 2 queen room. The provided breakfast was far better than most with the hotel providing scrambled eggs and sausage patties. Also they had staff stocking and cleaning the area at throughout the morning which made everything available for guests. Staff was unusually pleasant and helpful really giving good credence to management, that they really care what their guests think. Thanks for the pleasant stay.

  • Stayed: July 2013, traveled with friends
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Thank Suivar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded July 17, 2013

Thanks for the feedback - it is great to know that we met your expectations - we work very hard to make sure that we take care of all of our customers.


thanks

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Reviewed June 20, 2013

A great price for the stay. Great service during check in. Reserved the larger King suite which was only a few dollars more than the standard room. Worth the extra money. Had plenty of room with a roomy sitting area, fridge, and microwave. Nice flat screen tv. Comfortable bed and pillows. Convenient to shopping and local restaurants. Ate at the Chipotle which was across the street from the hotel. Nice workout in the fitness center which had good cardio equipment and free weights, but no bench. For me if they add a work out bench this would be an even higher rating. Get the bench so I can use it next time I'm in town.

  • Stayed: June 2013, traveled on business
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded June 21, 2013

I am glad that you enjoyed your stay with us - we have been debating about adding a work bench but that would mean having to take out another piece of equipment - other than that I am glad you enjoyed your stay - please come visit us again

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Reviewed June 20, 2013

If we had reason to stay longer, we would! This is our second stay here on our trips to NC. The room was spotless and the bathroom immaculate! Every employee was smiling and friendly. We were impressed with how welcoming and yet highly professional the woman at the front desk was the evening we checked in. She was so very helpful and efficient. She handled multiple tasks at once, told us about all of the hotel amenities, and remembered our names. She also explained to us and another couple how to access the wifi, as the directions on the room card are a bit vague . Breakfast fare was of very good quality and offered healthy options. All in all our brief stay was great! The only downside was that the TV stations did not carry the Stanley Cup Playoffs!!!!!

  • Stayed: June 2013, traveled with family
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Thank MomGB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded June 21, 2013

Wow!! I am so glad that you took the time to let us know how we are doing - we take great pride in providing first class service and hospitality - GO Bruins!!!!

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Reviewed June 19, 2013

Hotel is in need of a renovation. There were some obvious deferred maintenance issues. However, they have a renovation in progress on the exterior with the interior coming up. The location was excellent, with easy interstate access, and the staff was very helpful with locations of grocery stores, restaurant recommendations, directions, etc. I found the room to be extremely quiet and clean.

  • Stayed: June 2013, traveled solo
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Thank SKimo26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded June 21, 2013

Many thanks for your comments on our great staff - we are very excited about the renovation that will start in august - all of our rooms will be totally redone as will the lobby area.
Come see us again when we are totally new

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Reviewed June 11, 2013

Stayed here for one night on our way back home after spending a few days on a girls trip. The hotel is conveniently located for easy interstate access. It's surrounded by places to eat and is close to shopping plazas. The hotel is not newly renovated, but it is very clean and comfortable. All of the hotel staff was very nice. That includes housekeeping, front desk, and everyone else we bumped into. Check-in was quick and easy. Members of the staff were able to direct us to nearby places we needed to go. They were also able to give us recommendations of things to do based on our interests (on a busy Monday night, lol). The beds were really comfortable and gave us a great nights rest after our long night! Breakfast was adequate, especially since it is free! I would definitely return to this hotel if I was passing through the area again.

  • Stayed: June 2013, traveled with friends
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Thank liljuicee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded June 13, 2013

Thanks for the great feedback - I am happy that your girtls weekend out should end with a great trip to the Fairfield Inn Chester - come back and see us again

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Reviewed June 3, 2013

perfect spot for a quick pit stop when traveling done south from the north. easy to get to right off the highway. We arrived late in the evening and the staff was very courteous. room was large and very clean. breakfast in the morning was more than adequate, especially the hot off the press waffles!! we will definitely stay again next time we are in that area!

  • Stayed: May 2013, traveled on business
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Thank size62b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded June 5, 2013

Thanks for taking the time to let us know that we are the perfect pit stop - we take great pride in our clean rooms and friendly staff

Please stop by again

andrew

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Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Rd, Chester, VA 23831-2342
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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