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Homewood Suites by Hilton Chesapeake-Greenbrier
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Reviews (422)
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All reviewsbreakfast and dinnerfull size refrigeratorbusiness stayjoe's crab shackmovie theatervirginia beachhome away from homestores and restaurantsfront desk staffchesapeake greenbrierthe general manageroatmealking suitebreakfast staffexcellent staychecking instaff was very friendly
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Reviewed August 6, 2013

Our stay was ok but the rooms were very tired and needed some serious updating. The tub had chips of porcelain out and rust showing through. The carpet in the living area had Cheerios scattered on it when we arrived. Not a huge deal but shows a lack of professionalism on the housekeeping staff. Breakfast food was fine.

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this reviewResponded August 16, 2013

Thank you for sharing some information about your recent stay at our property. While we apologize for any unfortunate events during your stay, please know that we share all of our guest's comments and reviews with our team in an effort to continuously improve our ability to be as hospitable as possible. We know you have many options in the Hampton Roads area so I am hoping that you will choose to stay with us again. We are currently rolling out a new bedding collection and new sleeper sofas and with many new additional items coming very soon. We would like for you to have another opportunity to experience our property and the new items we are bringing in!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

Hotel we were trying to stay at was booked and this one had available room so we gave it a try. I could not have been happier and wish I found it earlier. Room was very nice, exceptionally clean, very spacious.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank John R Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this reviewResponded August 8, 2013

Thank you for giving us a chance! Since this was your first experience with Homewood Suites we hope it won't be your last. Thank you for your kindness!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

With a wonderful breakfast and an evening meal, my expenses were definitely lower than normal. Leaving work and driving to hotel, getting comfortable and having dinner without a restaurant was wonderful.

  • Stayed: July 2013, traveled on business
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this reviewResponded July 29, 2013

Isn't saving money great! We are so glad that you enjoyed your stay with us and the food! Our cooks take great pride in the meals they serve to our guests and I will be sharing your comments with them to keep their spirits up! We hope you get to stay with us again and appreciate your kind review. Please let me know if there is anything we can do to make your next stay even better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

I stayed one night alone waiting for my son's family to arrive. Then I spent two nights with them. The sofa wasn't as good as the bed, but it was ok and the family had a good stay and also enjoyed your pool. I am the Grandmother.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Wilma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this reviewResponded July 29, 2013

As a Grandmother your job is to enjoy spending time with your family and the fact that you took the time to let us know about your stay made our day! I am glad to hear that the outdoor pool was a hit! And I hope you were not the one sleeping on the pullout couch but if you needed extra cushion or more plush blankets we are only a phone call away. I hope to see you on your next trip to Chesapeake. Thank you for your kindness!

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Reviewed July 24, 2013

i recommend this place the service is wonderful the room was very clean and the layout of the room was great, i am a smoker and to have a nice great place to stay and not have to leave the room to smoke was great this place is a must stay

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Amie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this reviewResponded July 29, 2013

Thank you for spending time with us at the Homewood Suites. Your kindness on your TripAdvisor review is greatly appreciated. We hope to see you in the future and let us know if there is anything we can do to exceed your expectations. Thank you for staying with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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